Extended Stay America – Orange County – Anaheim Hills Hotel Hotels ReviewsAddress: 1031 N Pacificenter Dr, Anaheim, CA 92806-2126
There was food in the microwave; the towels on the bathroom counter looked dirty; the windows were so dirty you could barely see out of them; had to ask for a glass; had to shove the footrest in really hard to get it to lock.
In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Thank you for sharing your feedback. Our goal is to welcome every guest to a clean, comfortable, well maintained suite, combined with excellent service. Your comments have initiated additional training for our housekeeping and inspection teams as we continuously improve. Thank you…More 1234cn72Anaheim, California2 reviews
The room was nice the full beds are a little small was kinda bummed they didn't have double queen rooms but all in all it was an ok stay they just need to update the shower head and remember to put wash clothes in the restroom and add a bell to the front desk I was wanting 10 mins to…More
Thank you for choosing our hotel and for your feedback. We are glad you liked our welcoming associates and had a good overall stay. We appreciate your suggestion and apologize for the inconvenience you experienced. Thank you again for your review. We would love to welcome you back soon.Sincerely,General ManagerMore Oleta B1 review
Friendly service, clean rooms, had everything we needed, most of all they have the most comfortable beds for a wonderful nights sleep. A breakfast to grab on the go. No road noise even though our room was next to the highway. I would highly recommend.
Thank you for the wonderful feedback! We are pleased that you loved our friendly service, the breakfast we serve and your well-appointed room which gave you a great night’s rest. We appreciate you recommending us online, and hope to welcome you back soon to Extended Stay America – Orange County – Anaheim Hills.Sincerely,General ManagerMore John Bsan diego, United States2 reviews
It seems that the Homeless population has grown nearby this hotel so you might consider someplace else if you plan on bringing a loaded car. When I left out the back door, there was a homeless person, radio plugged into the outlet, blocking the door. The night before, several people smoking and joking out under the trees near the train-tracks,…More
Thank you John for providing your observations and rating for your recent visit. Our guest and employee safety and security is a top priority, we encourage our guests to alert us to anything that may be in question or concerning. We are pleased that overall you had a good stay and our staff was a highlight. We will work with…More Travelers are raving about these Anaheim hotels The Comfort Inn & Suites Anaheim, Disneyland Resort Show Prices Motel 6 Anaheim Show Prices Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland) Show Prices Americas Best Value Inn & Suites Show Prices Super 8 Anaheim Near Disneyland Show Prices Megan B1 review
All was great, until we discovered a huge ant problem, they were all over the beds, in our luggage and crawling all over us. It was disgusting. They had gotten into my luggage, and unfortunately causing me to have to buy a new set , but when I had told the hotel they couldn't give me cash to buy a…More
Thank you for sharing your comments about your recent stay with us. I am so very sorry for the many unwanted visitors in your guest suite. Part of our maintenance program is to treat all guest suites, as well as the interior and exterior of the property to prevent these “visitors” from making an appearance, and we sincerely apologize for…More gcimatt1 review
Where to begin… Let's start with check-in. This is the first time in my life that the check-in process took more than a couple minutes. My family and I arrived at 5pm local time, and after finding my reservation (abt 5 minutes), the desk clerk said, "let me run up and make sure your rooms have been cleaned." A first,…More
Thank you for taking the time to provide your feedback. We are very concerned about your experience, and are so sorry to hear the type suite you requested was not available and our services and amenities were not what you expected. A clean, fresh suite is our top priority, and we apologize for failing to deliver that to you. Amenities…More luckiemommyPeoria, ArizonaLevel Contributor 2 reviews
the room was clean much bigger then we thought it would be and staff was very sweet we will be staying again they made our trip cozy the coffee was good not that nasty stuff alot of hotels offer the kids loved the muffins for breakfast See all photos
Thank you for sharing your experience! We are so pleased you had a great stay at Extended Stay America – Orange County – Anaheim Hills. We truly appreciate your kind comments regarding your spacious accommodation, our friendly staff and breakfast offerings. Thank you again, and we look forward to welcoming you and your family back soon!Sincerely,General ManagerMore PaulO111Las VegasLevel Contributor 10 reviews 3 helpful votes
the hotel was decent. It was clean, semi quiet, and did its purpose The hotel itself, I would give it more of a 4 star, but because how nice the front desk girl was that worked during the day, I give it a five. She was extremely nice to my daughter, and very accommodating to us.
Thank you for sharing a review about your pleasant experience here at Extended Stay America – Orange County – Anaheim Hills. It is nice to hear you liked our well-kept property. We especially appreciate you recognizing the service you received from our front desk associate. We will be sure to congratulate her for a job well done. Thank you for…More Jean LLevel Contributor 13 reviews 3 helpful votes
This was a great place to stay!! Staff was always very nice, and friendly!! Small laundry area, but very nice. Washers work very well, as do dryers. It's located fairly close to a lot of things. Disneyland only about 15 minutes down the road. The kitchen in the rooms are absolutely great!! They provide you with all the stuff you'll…More
Thank you for being our guest and for taking the time to review your experience at Extended Stay America – Orange County – Anaheim Hills. We are thrilled that you loved our friendly associates, laundry facility and our convenient location which was perfect for your needs. It is also great to read that you were impressed with your accommodation, especially…More Susan Rtrumbull, United States2 reviews
The room and halls were dirty–we had to clean the room upon arrival. 3 out of 5 dryers not working. Ants in the room. Parking lot –a couple of guys living in their car 24 hours for 4 days. Dust on lamps, bugs in bathroom.
Thank you for your feedback and for being our guests. Feedback is a constant reminder that we need to improve in specific areas, and we apologize we were not at our best during your stay. Our maintenance team is aware of the dryer situation and has parts ordered for repair. We apologize for any inconvenience this may have caused. Our…More PreviousNext123456…11Updating list… Still looking for a hotel? Highly rated hotels in AnaheimTrendyHotel Menage 1,926 reviewsFamily-friendlyHoliday Inn Hotel & Suites Anahe… 1,114 reviewsRomanticSuper 8 Anaheim Near Disneyland 1,954 reviewsLuxuryDisneyland Hotel 2,504 reviewsShow PricesShow PricesShow PricesShow PricesTravelers also viewed these Anaheim hotelsExtended Stay America – Orange C… 193 reviewsFairfield Inn Anaheim Hills Oran… 218 reviewsLemon Tree Hotel and Suites 204 reviewsAmericas Best Value Inn & Suites 385 reviewsShow PricesShow PricesShow PricesShow PricesView all 117 hotels in Anaheim, ranked by popularityQuestions? Get answers from hotel staff and past guests. Ask a question Related hotels…