Extended Stay America – Asheville – Tunnel Rd. Hotel Reviews

Extended Stay America – Asheville – Tunnel Rd. Hotel Hotels Reviews

Address: 6 Kenilworth Knls, Asheville, NC 28805-1845






Booked in advance. Arrived about 9PM. Checked in and got to our room. So far so good. Got into pajamas and proceeded to sign onto the Wifi. Everything I tried did not work. We also noticed that the kitchen had no dishes or anything to cook or eat with and NO coffee pot! There was no hair dryer in the…More

We stayed for only 4 days to attend a wedding. The day before we arrived, the hotel experienced a water line break that flooded several rooms on the third and second floors. The room we were assigned was close to the heaters and blowers being used to dry out the rooms. When we told the desk clerk that we could…More

It was clean and fairly nice. There were some funny smells at first though throughout the hotel, like microwaved food smells. Location is decent, you're near a lot of fast food joints and are near the interstate which can be handy. Staff were very friendly.

Your feedback is important. Thank you for sharing. Despite the food odors when you arrived, which our staff is working on cleaning, I’m glad to see you had a great stay at our hotel and that you valued our convenient location. Thank you again for your review. It would be our pleasure for you to repeat your experience with us…More Cynthia G1 review

We were in Asheville, NC with family bring our granddaughter to college.We stayed 7 days (Wednesday to Wednesday) at Extended Stay America-Asheville-TunnelRoad.Room was clean and comfortable.Staff friendly. We enjoyed our stay. Close proximity to eating, shopping and movie theater. We were 3.6 miles from UNC-ASHEVILLE, college of our granddaughter.The only downside was WiFi connection problems most…More

We appreciate you taking the time to write a review and for choosing to stay with us. It is great to know you and your family enjoyed your stay at hotel. In addition, your comments about the cleanliness of your room, the customer service provided by our staff, and our convenient location to everything you needed is satisfying. Thank you…More CRP33Landenberg, Pennsylvania1 review

If you want a basic, inexpensive place to stay, this is it. Don't expect standard hotel amenities. But it is clean, well maintained, with a friendly and helpful staff. The rooms are very basic with a small kitchen. Basic kitchen tools are available (pots, plates, etc.), but any consumables (salt, pepper, dish soap) you have to provide. Maid service is…More

Thank you for your great review. We are so glad that you enjoyed your clean room and our friendly staff. We hope to see you again soon.More Christi DCincinnatiLevel Contributor 35 reviews 9 hotel reviews27 helpful votes

The room was clean. I was told upon check-in that there was no housekeeping, but I could exchange towels/ wash clothes at any time for fresh ones. The room has no plates, cups, pots, utensils, etc., but if you tell the front desk what you want, they will provide it. I have no complaints here.Now for the "sketchy" part…More

Thank you for taking the time to write a review of our hotel. We appreciate your feedback. We do apologize for any inconvenience that you may have experienced during your stay with us. We hope this will not discourage you from staying with us in the future.More Patricia345Pune, IndiaLevel Contributor 38 reviews 9 hotel reviews8 helpful votes

My husband and I spent two nights in this hotel. The rooms are clean and big and the location most convenient. The staff is very courteous and helpful. Breakfast is provided though it is grab and go. Though it is extended stay short trips are not provided with the kitchen stuff which did not bother me as I did not…More

Thank you for sharing your experiences with us. I’m glad to read that you enjoyed your room and how the courteous our staff was. I will be sure to inform my staff to keep up the good work. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.More Vols_RockAsheville, North CarolinaLevel Contributor 89 reviews 12 hotel reviews34 helpful votes

Had a long stay while waiting to close on our house. Nice to have a kitchenette and space to store three cars full of suitcases. Would be great for a three night stay. For more than that, it starts to get small. Also, the satellite stations are scarce. They have maybe 20. Also, there is only your bathroom. No public…More

Thank you for posting a review of our hotel. I am glad that you enjoyed your fully equipped kitchen during your visit with us. Still, I apologize that some of our amenities, including our laundry and TV stations did not meet your expectations. Your comments will be useful as we continue to improve our guest experience. Thank you for choosing…More reidawnMidlothian, Virginia1 review

I booked this hotel the end of March for June 12 and 13. I requested a king room at the time when we arrived I was told they didn't have any king rooms available. Since they were not going to be unable to honor our request they offer us 5 dollars off a night,which we felt was more a slap…More

Thank you for taking the time to write a review of our hotel. We appreciate your feedback. We apologize for the inconveniences you incurred during your stay with us and we hope that your experience at our property does not deter you from staying with our brand in the future. Thank you again.More Travelers are raving about these Asheville hotels Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) Show Prices Homewood Suites by Hilton Asheville- Tunnel Road Show Prices Country Inn & Suites By Carlson, Asheville West (Biltmore Estate) Show Prices Hampton Inn Asheville – Tunnel Road Show Prices The Omni Grove Park Inn Show Prices Thomas NTomahLevel Contributor 3 reviews

We had a very pleasant stay at this hotel. I had previously read some of the more negative reviews about the facility and none of those applied to our stay. We had a very quiet, clean room with cooking facilities that we were looking for as we have a restricted diet. Management was very helpful in allowing us to check…More

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