Holiday Inn-Asheville Biltmore West Hotel Hotels ReviewsAddress: 435 Smokey Park Hwy, Asheville, NC 28806-1028
Hotel and the staff were wonderful. Had a nice pool and hot tub. Restaurant and bar were nice. Nice large selection of breakfast items. $10.00 for the buffet, but we'll worth it. My grandson ate for free because he is under 12. Just a little pricey for me, but I'm a cheapskate. With tax $146 for the night. Of course…More
Awsome quite nice staff easy to Find everyone friendly any thing you need they meet . I like it here because the staff is becoming familiar with our faces and needs we never get cleaning while we are there so getting extra towels no problem
Thank you for taking the time to share your five-star experience with fellow travelers! We are so thrilled to hear that our staff was able to make you feel welcome and comfortable, and we will be sure to share your kind comments with them to let them know how much they are appreciated.More MaryAnnNash7Nashville, TennesseeLevel Contributor 59 reviews 8 hotel reviews15 helpful votes
We spent 2 nights at this hotel to attend a wedding. Upon checking in, the front desk personnel was very friendly and helpful. They were also very accommodating when I had to change our reservation.Our room consisted of 2 nonsmoking double beds and they were extremely comfortable! The pillows were stout and perfect for getting a good night's rest….More
Thank you for taking the time to let us and others know how much you enjoyed your stay at our location! We will be sure to share your comments with the staff to let them know how much they are appreciated, by our valued guests and management alike.We wish you safe travels and hope to see you again soon!More autumnraine092365Level Contributor 12 reviews 5 helpful votes
The employees were wonderful….friendly and helpful. Our bed was comfortable, our room clean, our view from the sixth floor…amazing!! This was our second stay at this hotel …2008 and 2016.. it is definitely showing its age this time. We booked through Orbitz because the Holiday Inn was going to charge us $294 a night for a king size non smoking…More
Thank you for your feedback about your recent stay with us. We are glad you enjoyed your experience overall, and we thank you for letting us know about the issues you encountered during your time at our location. We appreciate your input, and assure you that your comments will be shared with management to see that these issues are remedied…More Gail SBradley BeachLevel Contributor 13 reviews 7 hotel reviews12 helpful votes
I have now learned from experience that when traveling to only stay in Holiday Inn Express if I want wifi.This hotel had the worst wifi I have ever experienced in a hotel.Front desk was unhelpful and their wifi online support was ridiculous, have been waiting for a call back 4 days laterBathrooms need updating, wallpaper peeling off…More
Thank you for letting us know about the issues you encountered during your stay. We sincerely apologize for the inconvenience of the wifi problems that you experienced. We understand that this can be a very frustrating issue, and are working to resolve the issue as quickly as possible. As for the wallpaper and the damaged bathtub, thank you for letting…More PirateBubbaGreenville, North Carolina, United StatesLevel Contributor 18 reviews 6 hotel reviews7 helpful votes
Stayed there 5 nights on a business trip. The beds were very comfortable as well as the pillows. The A/C blew very cold which I loved. The staff was very friendly. The only reason I didn't give it 5 stars was because they charge for the continental breakfast. I would stay there again.
Thank you for letting us and others know how much you enjoyed your stay at our location!More andyb10sEastern NCLevel Contributor 240 reviews 27 hotel reviews45 helpful votes
Room, pool and breakfast were great! They were enjoyed by all, we made a lot of great memories for a trip that was not necessarily for vacation. Not enough luggage carts or elevator space. We had several families with us and everyone was pleased!
Thank you for taking the time to let us and others know about your stay with us. We are glad to hear that your group enjoyed your time with us, and we hope to see you all again soon!More roomeansGreenville, South Carolina1 review 1 helpful vote
The lady who checked us in was very professional and helped with directions. Rooms were clean and met our needs. There was a pool but we did not use it, but it looked welcoming. The internet worked great with no extra fees.
Thank you for taking the time to let us and others know how much you enjoyed your stay with us!More Kathy BSt. Louis, MOLevel Contributor 83 reviews 37 hotel reviews45 helpful votes
We spent two nights here to visit the Biltmore. We would never stay here again.The room itself was comfortable, but the bathroom needed a facelift. There was chipped paint around the door frame, the towel rack had rust on it and the overhead light fixture was missing its cover.Wifi in our room (423) was practically non-existent. Even when…More
Thank you for taking the time to let us know about your experience. We sincerely regret to hear that you will not be choosing to stay with us again in the future. Your comments have been shared with management to ensure that these issues are addressed and do not happen again in the future.More barbaraaA240SKLevel Contributor 5 reviews 3 hotel reviews2 helpful votes
We love staying at this hotel! It has a roomy lobby, a full service restaurant and an indoor-outdoor pool. It's a great place to spend time with Asheville area family. The desk staff is courteous and helpful, particularly Chris this visit, who modified our room arrangements so that our granddaughter could join us. We'll be back!
Thank you for taking the time to let us and others know how much you and your family enjoyed your stay with us! We look forward to welcoming you back during your next visit to Asheville.More PreviousNext123456…42Updating list… Still looking for a hotel? Highly rated hotels in AshevilleTrendyHilton Asheville Biltmore Park 1,227 reviewsRomanticCountry Inn & Suites By Carlson,… 1,130 reviewsLuxuryThe Omni Grove Park Inn 4,678 reviewsGood for businessBrookstone Lodge 809 reviewsShow PricesShow PricesShow PricesShow PricesTravelers also viewed these Asheville hotelsHoliday Inn Express Asheville – … 446 reviewsHoliday Inn Asheville – Biltmore… 669 reviewsCountry Inn & Suites By Carlson,… 1,672 reviewsComfort Inn Biltmore West 263 reviewsShow PricesShow PricesShow PricesShow PricesView all 62 hotels in Asheville, ranked by popularityQuestions? Get answers from hotel staff and past guests. Ask a question Related hotels…