Doubletree Inn at The Colonnade Hotel, Baltimore Reviews

Doubletree Inn at The Colonnade Hotel, Baltimore Hotels Reviews

Address: 4 W University Pkwy, Baltimore, MD 21218-2387


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Greeted with warm cookies and smiles. The hotel staff was very helpful and friendly. The rooms were clean and the lobby bar was beautiful. Safe convenient parking for small extra fee. Perfect if your going to a game at Johns Hopkins University, the stadium is right across the street.

Awful experience . Couldn't honor reservation made six months earlier. Cheap suite given despite confirmed reservation of 2 queens, a pullout sofa and a rollaway bed. No rollaway beds were available ("we got rid of them all")and the pull out sofa was horrendous. Staff had no solution and shrugged their shoulders when asked for assistance. Stated they were overbooked and…More Review collected in partnership with DoubleTree by Hilton This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Dear Joseph QThank you for your candid review of your recent stay with our hotel. We are very sorry that the guestroom did not meet your expectations, since the comfort and safety of our guests is our highest priority. While we can’t meet room type requests every time, we have shared your comments with our front desk team so…More Donna BRockville Centre NY, United States1 review

We arrived late after checking in around midnight. My husband went to use the bathroom to find out that the toilet was broken.The hotels emergency person/valet/ Security/ Jack of all traits didnt know much about maintenence.He was very polite but unable to get the toilet going. The hotel was of course sold out so moving to a similar room wasnt…More Review collected in partnership with DoubleTree by Hilton This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Dear Donna BThank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us…More B1166JYannedNorth Bergen, New Jersey1 review

The hotel has a great location directly across the street from Johns Hopkins university stadium with great valet service and parking for my car. Room was clean, used complimentary internet and housekeeping was superb, asked for extra towels and they were delivered within 5 minutes to my room and the next day extra towels were automatically provided.Review collected in partnership with DoubleTree by Hilton This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

B1166JYannedThank you for commenting on your visit at The Colonnade Baltimore – A Doubletree by Hilton Hotel. Thank you for the 5 star review. I am so pleased to hear that you enjoyed your visit. Please come back and visit again soon.Best regardsSteve Nyitrai General ManagerMore Denti-brenda XYorktown Heights, New York2 reviews 1 helpful vote

Booked a family suite because we were told that was the only room available at the time of booking. Booked 2 nights, but was never told we had to cancel before 3:00 pm on the day before we arrived.My husband was unexpectedly called into work for Monday morning(four hour ride home). When I tried to cancel the second night,…More Review collected in partnership with DoubleTree by Hilton This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Dear Denti-brenda x,Thank you for sharing your comments about your stay. Our reservation policy like all Hilton hotels is emailed to you at the time you made the reservation, which states any cancelations must be made 24 hours prior. Our reservation system is a living breathing system, guests can cancel or change reservations anytime up to 24 hours prior…More CHELSEA10001New York City, New YorkLevel Contributor 3 reviews 3 hotel reviews2 helpful votes

I was disappointed, to say the least, upon arriving at this hotel. The welcome was unfriendly and the room assigned to me was unacceptable. It took me an hour to settle on a room. The General Manager was impertinent and unhelpful; indeed, when I told him that the rom assigned to me was not a LARGER Queen bedded room he…More Review collected in partnership with DoubleTree by Hilton This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Dear Michael,Even before you set foot on our property our relationship was strained. You blamed me for NOT responding to any of your emails, you called the hotel to complain I had not responded, I explained you had made an error on my email. You repeated kept blaming me for not responding and never acknowledged the error. I even…More SBAMVCaliforniaLevel Contributor 19 reviews 4 hotel reviews3 helpful votes

Convenient location, room was clean and staff was very accommodating. They gym was okay with a bike, treadmill and eliptical machine. There were weights in another area so the basics were covered. I had the buffet breakfast one morning which was good with a nice variety to choose from.Review collected in partnership with DoubleTree by Hilton This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

SBAMVThank you for commenting on your visit at The Colonnade Baltimore – A Doubletree by Hilton Hotel. I am so pleased to hear that you enjoyed your visit. Please come back and visit again soon.Best regardsSteve Nyitrai General ManagerMore Cheryl RSan Gabriel, United StatesLevel Contributor 3 reviews 3 hotel reviews

Excellent Service and great location. Room was perfect. I especially appreciated the early check-in option (online) and helpful text from the staff before we arrived. Lots of friendly staff. Very close to Johns Hopkins No complaintsReview collected in partnership with DoubleTree by Hilton This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Dear Cheryl RThank you for commenting on your visit at The Colonnade Baltimore – A Doubletree by Hilton Hotel. Thank you for the 5 star review. I am so pleased to hear that you enjoyed your visit. Please come back and visit again soon.Best regardsSteve NyitraiGeneral ManagerMore jamespV8098FQBayville, New York1 review

Poor management, uncaring staff a loud HVAC in the room and unsecured WIFI, other than that it was great. There was no parking attendant, the girl at the front desk asked if I knew "Big Ang". Had to explain we were from Long Island not Staten Island.Not a fun stayReview collected in partnership with DoubleTree by Hilton This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Dear jamespV8098FQThank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again…More Santo TNAPLES, United States1 review

Great Hotel with Perfect location for Johns Hopkins Football & the University itself. Our son is a player on the team and we come up all the time. We have stayed at this hotel at least 15 times thus far and enjoy the experience each time. An upgraded fitness facility would be nice.Review collected in partnership with DoubleTree by Hilton This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Dear SantoThank you for commenting on your visit at The Colonnade Baltimore – A Doubletree by Hilton Hotel.Thank you for the 5 star review. I am so pleased to hear that you enjoyed your visit. Please come back and visit again soon.Best regards Steve Nyitrai General ManagerMore PreviousNext123456…90Updating list… Still looking for a hotel? Highly rated hotels in or near BaltimoreFamily-friendlyRoyal Sonesta Harbor Court Balti… 1,238 reviewsLuxuryKimpton Hotel Monaco Baltimore I… 1,467 reviewsGood for businessHampton Inn Baltimore-Downtown-C… 1,263 reviewsGreat valueHampton Inn & Suites Baltimore N… 296 reviewsShow PricesShow PricesShow PricesShow PricesTravelers also viewed these Baltimore hotelsRadisson Hotel at Cross Keys 493 reviewsMt. Washington Conference Center 92 reviewsHotel Brexton 415 reviewsSleep Inn & Suites Downtown Inne… 774 reviewsShow PricesShow PricesShow PricesShow PricesView all 63 hotels in Baltimore, ranked by popularityQuestions? Get answers from hotel staff and past guests. Ask a question Related hotels…

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