Hotel Indigo Baltimore Downtown Hotels ReviewsAddress: 24 W Franklin St, Baltimore, MD 21201-5006 (Formerly Mount Vernon Hotel)
Well appointed hotel in the middle of a very cool neighborhood with abundant choices for dining and cultural activities. The Staff is professional, clearly well trained, and attentive to the guests particular needs. They are pet friendly. There are a variety of rooms, some larger, some with higher ceilings, some routine. The bar and restaurant are friendly and the lobby…More
Zypher2015,Thank you for the great review of Hotel Indigo Baltimore Downtown Hotel.I appreciate your review so much. It really does provide an overview of Hotel Indigo in a couple of sentences. Our neighborhood is dynamic, vibrant and culturally rich…just like the hotel. We strive to excel on all levels and I think you for recognizing.I hope you…More AnamunroedinaAmex Traveler Level Contributor 5 reviews 5 hotel reviews3 helpful votes
Stayed here for 4 nights – was attending a conference at the convention center, which was an easy 10 minute walk from the hotel. the service was exceptional – all the staff were exceptionally friendly and helpful. There are five or six tasty local restaurants near by that we visited during our stay. Highly recommend
Anamunro,Thank you for the excellent review of the Hotel Indigo Baltimore Downtown Hotel.I appreciate your review and tank you for recognizing the outstanding service our team provided.We’re glad you found us – we’re not a typical beige box hotel that you’d find in the Inner Harbor. We in a fantastic location with lots of culture, arts, entertainment,…More ashcruz48Germantown, MarylandLevel Contributor 4 reviews
The hotel is beautiful!!! The staff couldn't be nicer! I was able to upgrade to the bi-level suit! It was well worth it! The food is amazing!!! It's within walking distance to the inner harbor and the parking is easy and cheap!! There is two garages close to the hotel!
ashcruz48,Wow. Thank you for the Perfect Hotel review of Hotel Indigo Baltimore Downtown Hotel.Thanks for your comments regarding the staff. We’re very fortunate to have such a sincere group of people that really want to help make guests feel welcome. We like to say we’re “upscale boutique without the pretentiousness”…Thanks again. See you again soon on your…More JetSetter16San Francisco, CaliforniaAmex Traveler Level Contributor 27 reviews 23 hotel reviews55 helpful votes
I stayed at this hotel twice for business. The first time I was pretty happy but the room was a little dirty. I gave it a second chance and wish I hadn't. I don't think they cleaned the sheets as both beds had hair in them. Also, the shower had other people's hair in as well. They switched my room…More
JetSetter16,I am so sorry to hear about the housekeeping experience. If you wouldn’t mind contacting me. I’d like to learn more about the details. Cleanliness is a very important issue to me and our team and I am really disappointed to read these comments. I want to make corrections ASAP where ever we can.Thank you.JasonMore nicole gNew York City, New YorkLevel Contributor 3 reviews 1 helpful vote
The hotel was in a great location with a new, clean lobby. Staff were very friendly and the public spaces were great. The art in the hotel is local and unique – a big plus from a contemporary hotel. The rooms are also in the same style with great, colorful furniture. I would easily stay here again.
Nicole G,Thanks for your great review of the Hotel Indigo Baltimore Downtown Hotel.I really appreciate your review and glad you had an enjoyable visit!We’re a fun, vibrant, upscale boutique hotel without the pretentiousness you might find in other upscale hotels! Glad you enjoyed!See you again soon!JasonMore Jane C1 review 1 helpful vote
We spent 5 nights at Hotel Indigo. Our room was spacious and clean. The staff was over the top about helping us get and do what we needed. They bent over backwards trying to make our stay pleasant and easy. The restaurant has the best crab cakes in town! The rest of the food is good as well. I would…More
Jane C,Thank you so much for your great review of the Hotel Indigo Baltimore Downtown Hotel. I really appreciate your feedback.It’s our business to take care of our guests, so I appreciate the recognition given here our our team.Come back and see us again soon…even if I have to tempt you with crabcakes.JasonMore willm1Lakewood, New JerseyLevel Contributor 69 reviews 7 hotel reviews16 helpful votes
beds are comfortable, Hotel has nice ambiance…bathroom could have used a little more cleaning…breakfast had good selections on menu, could have used more servers for a Sunday morning..overall, a nice experience
willm1,Thank so much for the excellent review! I’m glad you enjoyed the ambiance we’ve worked to hard to create! Thanks for the comment regarding cleaning. I’ll be certain to address that with housekeeping!Thanks again for the review! See you again soon!JasonMore lindseycrissBurlington, North CarolinaLevel Contributor 5 reviews
Spring for the king suite. The extra space was great! Extremely friendly staff. Very clean. Nice bar/restaurant in lobby with good food. No parking on site but parking deck directly across street… and only $5 a day on weekend nights ($12/day otherwise).
lindseycriss-Thank you so much for the great review of Hotel Indigo Baltimore Downtown Hotel. We greatly appreciate your feedback.Please visit with us again on your next visit to Baltimore.JasonMore AndyTravelingGuy2 reviews 3 helpful votes
Lovely historic hotel with a clean, modern interior. There's a fantastic restaurant and a very nice gym. Located in a charming historic neighborhood just north of downtown. We would definitely stay here again.
AndyTravelingGuy-Thanks for the great review of our lovely historic hotel. The cornerstone was laid in 1882, and originally opened in 1907 as a YMCA.Lots of history within a couple blocks of the hotel, including the death place of Francis Scott Key!Thanks again for the review. I hope to see you again on your next trip to Baltimore!…More Martin AHeathrowLevel Contributor 187 reviews 17 hotel reviews68 helpful votes
Great location, great lobby but the rooms leave something to be desired. Poor room lighting, felt sterile and white with a small bathroom that had no fan or even a place to hang a towel. The bed, linen and pillows were really nice.
MartinA -Thank you for your review. I am glad you enjoyed the location and lobby. Our guest rooms are white with bright pops of color (Hotel Indigo teal and orange colors) with hardwood floors. We have 162 rooms and about 100 different floor plans…being a historic converted hotel gives each guest a unique visit each time they come.Thanks…More PreviousNext123456…27Updating list… Still looking for a hotel? Highly rated hotels in or near BaltimoreLuxuryHyatt Regency Baltimore Inner Ha… 1,700 reviewsGood for businessHomewood Suites by Hilton Baltim… 947 reviewsGreat valueHampton Inn & Suites Baltimore N… 296 reviewsLuxuryRenaissance Baltimore Harborplac… 1,600 reviewsShow PricesShow PricesShow PricesShow PricesTravelers also viewed these Baltimore hotelsKimpton Hotel Monaco Baltimore I… 1,467 reviewsHyatt Place Baltimore / Inner Ha… 413 reviewsRoyal Sonesta Harbor Court Balti… 1,238 reviewsSleep Inn & Suites Downtown Inne… 772 reviewsShow PricesShow PricesShow PricesShow PricesView all 63 hotels in Baltimore, ranked by popularityQuestions? Get answers from hotel staff and past guests. Ask a question Related hotels…