Marriott Vacation Club Pulse at Custom House, Boston Resort Reviews

Marriott Vacation Club Pulse at Custom House, Boston Resort Hotels Reviews

Address: 3 McKinley Sq, Boston, MA 02109-2609


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We visited Boston for a quick getaway to see the city a bit and Jason Aldean/Kid Rock in concert at Fenway. The hotel was beautiful! So much history in the architecture and the rooms were decorated beautifully.After a bit of confusion while checking in due to our group needing several different rooms, and two having the same last name,…More

Thank you for your five star review. We are glad you enjoyed the convenient location and historic feel of the resort. We hope to see again soon.More SpeedSkiArizonaLevel Contributor 22 reviews 8 hotel reviews15 helpful votes

Look at the other reviews for descriptions of how fantastic the property is. You truly are right in the middle of it all. Every staff member I interacted with was exceptionally pleasant and helpful, and it felt sincere. Even the maintenance man in the elevator was interested in how our stay was and what we had seen so far in…More

Thank you for a perfect review. We are pleased to hear you enjoyed your stay and appreciate all of your feedback.More Leo MNY, NYAmex Traveler Level Contributor 477 reviews 45 hotel reviews201 helpful votes

We travel all over the world and the Custom House is truly one of the most spectacular places we've ever stayed. The building itself is a conversion of the old Custom House and offers tremendous public spaces and high ceilinged 1BR suites which have beautiful views and and are nicely furnished – including a kitchenette and a sofa bed that…More

Hello Leo. Thank you for your great review of the Pulse at Custom House. We are very happy to hear that you were pleased with the service you received from the concierge and front office staff and hope you will choose to return and visit in the future.More Marcia LPort Saint Joe, FloridaLevel Contributor 98 reviews 12 hotel reviews28 helpful votes

The Custom House has been rated Number One hotel in Boston but it is really a timeshare facility. There is no restaurant on the premises, no swimming pool nor golf. If none of these things are a requirement you will have a wonderful time.Nightly entertainment in the Counting Room is exceptionally good. The staff are incredible right down to the…More

Marcia, thank you for your perfect review. We are delighted that our associates made you feel welcome and that you enjoyed the entertainment! We hope to see you again soon.More kcogliandroMilford, MassachusettsLevel Contributor 3 reviews

Our stay at Marriott Custom House was perfect. Conveniently located so close to the Aquarium, where we were attending a wedding, we were thrilled. Our suite was grand! Large, well stocked, and beautifully decorated with a staff so eager to make our stay most comfortable. There was nothing lacking nor could it have been more comfortable. My only wish is…More

We appreciate your review of the Pulse at Custom House. We are tickled to hear that your stay was perfect, and that you found the location of the hotel to be very convenient and your accommodations grand! We look forward to a longer stay with you in the near future!More Kelly HCharlotte, North CarolinaLevel Contributor 158 reviews 23 hotel reviews67 helpful votes

I did not know we were going to get a suite, and wished we were going to be there longer to enjoy it! The staff is very helpful, and they have a couple of advantages over other hotels. The views from the observation deck at the top of the building are beautiful at night! It was a little pricey ($325),…More See all photos

Hi Kelly. Thank you for your five-star review. We are pleased to learn our associates were helpful. We hope to welcome you back to Marriott Vacation Club Pulse at Custom House, Boston soon.More Sally HPhiladelphia, PennsylvaniaLevel Contributor 12 reviews 3 hotel reviews3 helpful votes

For a beautiful view of the city, when in Boston, go to the Custom House at either 2:00 or 6:00, Monday through Thursday. For a small fee, which goes to charity, you can ride the elevator up to the observation deck above the clock. You can walk around the entire deck, which gives you beautiful views of the city and…More

Thank you for your positive review, Sally! We are happy to hear you enjoyed the beautiful views of the city from the observation deck and look forward to your next visit!More susie fWest Bloomfield, MichiganLevel Contributor 133 reviews 16 hotel reviews28 helpful votes

We checked into the hotel and everyone was very cordial. All rooms were apartment/bedroom suites with very comfortable beds. It was disappointing that there isn't a real restaurant on the property. We were told that there is a continental breakfast room but that's about it.Also disappointing was the fact that when we went up to the room after checking…More

Thank you for your review Susie, we appreciate your feedback. The homeowners association decides on the amenities delivered in the villas and we will let them know of your suggestions. We hope you will come back and visit us soon.More Bobbispiano88Level Contributor 8 reviews 8 hotel reviews30 helpful votes

Boston is our new favorite city!We flew in from California with a couple of 1 year old toddlers, a 3, 4, and a 6 year old……19 total in our family group….It could have been difficult, but not with the magnificent staff at The Custom House!There was a spirit of joy and happiness amongst the staff and it was…More

Thank you for the five star review! We are delighted to hear you and your family had a wonderful stay mentioning the friendly staff and activities as highlight. We hope to see you again in the near future!More Member922Brooklyn, New YorkLevel Contributor 10 reviews 7 hotel reviews18 helpful votes

There is nothing negative anyone can possibly say about this hotel. The history, beauty, location….all amazing. The staff will go over and above for you as well as housekeeping. The hotel is spotless and the views of Boston Harbor are great. There are many shops and restaurants within walking distance as well as Little Italy which has tons of Italian…More

Thank you for your positive review. We are happy to hear you had an enjoyable stay due to the convenient location, multitude of activities and the helpful staff. We hope to see you again in the near future.More PreviousNext123456…72Updating list… Still looking for a hotel? Highly rated hotels in or near BostonLuxuryXV Beacon 1,037 reviewsGood for businessThe Langham, Boston 1,990 reviewsNear the beachComfort Inn & Suites Boston Loga… 1,070 reviewsGreat valueResidence Inn Boston Logan Airpo… 493 reviewsShow PricesShow PricesShow PricesShow PricesTravelers also viewed these Boston hotelsSeaport Boston Hotel 4,159 reviewsBoston Harbor Hotel 1,717 reviewsFour Seasons Hotel Boston 1,485 reviewsInterContinental Boston 3,270 reviewsShow PricesShow PricesShow PricesShow PricesView all 82 hotels in Boston, ranked by popularityQuestions? Get answers from hotel staff and past guests. Ask a question Related hotels…

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