Holiday Inn Express Brooklyn Hotel Reviews

Holiday Inn Express Brooklyn Hotel Hotels Reviews

Address: 625 Union St, Brooklyn, NY 11215-1033


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I was here as part of a school expressive arts trip and our room was on the 8th floor. The elevator didn't work and people would run around the floor at 2am! Wouldn't recommend. The food was very basic also and wasn't very nice. The amount of times we had to complain/call the reception about people in nearby rooms who…More

I'm writing to report the very very bad stay my husband and I just experienced in Holiday Inn Express, Brooklyn, NY.Indeed we have booked this hotel as we naively thought that it was a good property to stay at but when we arrived there, the property had a total different look.Firstly, when we arrived some guests were occupying…More

Stayed here For a weeks visit To NYC. Location is great, around the corner of the R-train and only 15 min To lower Manhattan. Breakfast was not good and on plastic plates and cups! Hardly any fruits, not my style. But the beds were awesome and we had a great view from the 9th Floor. If you are only in…More

Dear Edith D,Thank you for staying at the Holiday Inn Express Brooklyn. We are so glad that you’ve found this location convenient for your travel needs and that enjoyed your view from our rooms. Please accept my apologizes for not having met your expectations at breakfast.We value your comments and welcome the opportunity to serve you again in…More Okeydokey1956Libertyville, IllinoisLevel Contributor 81 reviews 13 hotel reviews27 helpful votes

We stayed here for my son's wedding. I really wasn't happy with the stay. As expected, the room was tiny. That's NY. However, when we arrived the toilet tank didn't fill so the toilet wouldn't flush. The elevator is very very slow. Staff is uneven. I'm part of the IHG rewards program but received no acknowledgement. Just now what I…More

Dear Okeydokey1956,Thank you for taking the time to share your response with us and for being an IHG Rewards Club Member. We are sorry to hear you did not fully enjoy your stay with us. Rest assured your concerns will be reviewed by management and actions will be taken accordingly.Once again thank you for your review and we…More Janicke HLevel Contributor 10 reviews 4 hotel reviews2 helpful votes

I stayed at the hotel this spring, just after the renovation was finished, and I loved it. The hotel looks fabulous with the new design and new style furnitures. Also the comfortable and spacious rooms, with my own bubble bath, was a winner. I started every day with a great breakfast buffet, and I just loved the pancake machine! I…More

Hi Janicke H,Thank you for taking the time to share your experience with us. We are delighted that you enjoyed your stay with us and our hotel accommodations. We hope to have another opportunity to welcome you back again soon.Sincerely,Rehana S.Front Office SupervisorMore CrispyslifeMelbourne, AustraliaLevel Contributor 23 reviews 19 hotel reviews7 helpful votes

It's New York, it's loud everywhere you go and everything is old. I was unhappy about some of the facilities (ice, vending, lift) because I am an athlete and require all of these to function for work. The staff went over and above to make sure we were looked after. When the vending machine was out of ice, they went…More

Hello Crispyslife,Thank you for taking the time to review your stay at the Holiday Inn Express Brooklyn. It is our goal to consistently provide superior service at our hotel which is why your comments are very important to us. We are glad that we were able to resolve the issues experienced during your stay and we welcome the opportunity…More Lynne HAtlanta, Georgia, United StatesLevel Contributor 4 reviews

Enjoyed my time here very much! Clean, comfortable, convenient to good restaurants. Slept like a baby. Staff was very nice as well. I'm staying here when I return next month. Great restaurant across the street, Dino's BBQ!

Dear Lynne H,Thank you for your wonderful review on the Holiday Inn Express Brooklyn.We pride ourselves in providing excellent customer service and comfortable accommodations for our valued guest.Thank you for choosing to stay at the Holiday Inn Express Brooklyn.Sincerely,Rehana S.Front Office SupervisorMore clover74Arlington, VirginiaLevel Contributor 114 reviews 10 hotel reviews62 helpful votes

My friends and I were looking for a place to stay that is which is near Barclay center for we were to spend a night after watching a show. I looked up the hotel and read the reviews before booking it via tripadvisor. I chose this hotel because it has free internet and free breakfast. Budget friendly. Walking distance to…More

Hello Clover74,Thank you for staying at the Holiday Inn Express Brooklyn. We are glad you’ve found our hotel convenient for your travel needs. However, we do apologize for the inconvenience experienced by the elevator. We are taking notes of your concerns and will be discussing this with upper management.Thank you for your review. We look forward to serving…More Christa ELevel Contributor 13 reviews 5 hotel reviews8 helpful votes

Came to Brooklyn for WWE summerslam weekend and we stayed here! After reading some of the reviews i'm not gunna lie I was a little worried. But to my surprise it was pleasant.We booked through a 3rd party website and when we arrived everything was quick and easy. They asked for a card to put a deposit on they…More

Hi Christa,Thank you for taking the time to review your stay at the Holiday In Express. We are glad you’ve enjoyed your stay with us during the Summer-slam weekend. We will definitely follow up with housekeeping regarding your concerns. We pride ourselves in providing great customer service and look forward to having you stay with us in the future….More Travelor1651Houston, TexasLevel Contributor 16 reviews 4 helpful votes

I booked and PAID for two rooms TWO MONTHS AGO. I was confirmed and re-confirmed. Yesterday they cancelled my rooms "because they overbooked". They didn't say that two months ago!!Reading through other reviews I see they have done this before!RIP OFF HOTEL

Dear Travelor1651,Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us monitor, improve, and continually provide the best guest experience possible. We are very sorry to hear about your experience surrounding your reservation. Kindly be assured that we treat this matter seriously so we sent you…More PreviousNext123456…24Updating list… Still looking for a hotel? Highly rated hotels in BrooklynRomanticNU Hotel 809 reviewsLuxuryWyndham Garden Brooklyn Sunset P… 128 reviewsGreat valuePointe Plaza Hotel 709 reviewsRomanticBEST WESTERN PLUS Arena Hotel 489 reviewsShow PricesShow PricesShow PricesShow PricesTravelers also viewed these Brooklyn hotelsHoliday Inn Brooklyn Downtown 121 reviewsRed Lion Inn and Suites Brooklyn 64 reviewsFairfield Inn & Suites New York … 547 reviewsHotel Indigo 528 reviewsShow PricesShow PricesShow PricesShow PricesView all 68 hotels in Brooklyn, ranked by popularityQuestions? Get answers from hotel staff and past guests. Ask a question Related hotels…

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