Hampton Inn & Suites Charleston / West Ashley Hotel Reviews

Hampton Inn & Suites Charleston / West Ashley Hotel Hotels Reviews

Address: 678 Citadel Haven Dr, Charleston, SC 29414-5642


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This place was clean, the staff was very courteous and helpful. They had great recomondations for places to eat, drink and visit. Would definitely stay there again. Don't expect and great breakfast provided by the hotel. Bagels, toast and waffles were the hit of the day.

Thank you for taking the time to give our hotel a pleasant review! We are ecstatic to hear that you enjoyed your stay with us. Also we’re glad that you enjoyed our breakfast options! Hopefully we will have the pleasure of being able to welcome you again in the future!More 809akilahgCharleston, South Carolina1 review

Staff was very rude and did not accommodate my family.the manager is not a people person.tried to charge me for a extra night that I didn't stay. The name of this hotel did not fit the way they presented themselvesReview collected in partnership with Hampton This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank you for taking the time to review our hotel. I apologize on behalf of the hotel for the negative experience you had while staying with us. We hope your imperfect stay this time did not ruin your overall outlook of Hampton Inn’s.More AdinakwasChicago2 reviews 2 helpful votes

I was there for my wedding to Patrick Hilton. I brought about 50 guests to that hotel for my wedding and didn't feel that my business was appreciated at all. I first reached out via website in December to set up a room block. No one got back to me. I called and left a voice message for Megan Ohara…More Review collected in partnership with Hampton This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank you for taking the time to give our hotel a thoughtful review. I am deeply sorry for the negative experience you took away from our hotel. We certainly strive to create a better impression than this, and I can assure you that the problems you have raised have been addressed head on. If there is anything we can do…More K Angela MColumbus, Georgia2 reviews

This property is in bad need of updating. It looks old and dirty. Couldn't stay the night. Excellent customer service though even though we were sent to another property much farther away than desired.Review collected in partnership with Hampton This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank you for taking the time to give our hotel a thoughtful review. I’m so sorry you were not comfortable staying with us. We are constantly working on renovation projects to uplift the hotel. If there is anything we can do for you in the future, please do not hesitate to let us know.More James LWoods HoleAmex Traveler Level Contributor 189 reviews 48 hotel reviews59 helpful votes

Our family had 2 rooms for 4 nights and found first this was a good location close to Charleston, beaches, Savannah and Hilton Head. Secondly our rooms were larger with a fridge and microwave which is unusual for us from the northeast. Thirdly the staff were efficient yet made time to answer questions and were generally very friendly and helpful….More

Thank you for taking the time to give our hotel such a wonderful review! We are so glad that you enjoyed your stay with us. Hopefully we will have the pleasure of welcoming you again in the future!More josepho283Fort Wayne, Indiana1 review

Excellent hotel at a competitive price. Close to Charleston's various tourist sites and restaurants. Modern, clean, quiet, great breakfast buffet, plenty of free parking, clean rooms, comfortable beds.Review collected in partnership with Hampton This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank you for taking the time to give our hotel a positive review! We are glad to hear that you enjoyed your stay with us, and we hope to be able to welcome you again in the future!More 308cherriecColumbia, South Carolina2 reviews

I had a medical procedure done and when I went to the hotel I was told that my room wasn't ready. I told them I would wait but could they please check me in as soon as possible. I sat in the front with tears running down my face for over an hour. At noon I asked couldn't they find…More Review collected in partnership with Hampton This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank you for taking the time to give our hotel a thoughtful review. I am so sorry that you did not leave our hotel with a positive impression, and I apologize on behalf of the hotel for not being able to get you checked in to your room earlier than you needed. If there is still anything we can do…More 89pamgGreenwood, South Carolina1 review

Really enjoyed my stay here. Very nice atmosphere and very comfortable room. Felt safe staying here. All employees where very nice and friendly. The bed was super comfy! Very clean room. I would recommend!Review collected in partnership with Hampton This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank you for taking the time to give our hotel a kind review! We are so pleased to hear that you had an enjoyable stay with us. Hopefully you will give us the pleasure of visiting again in the future!More andrealk2016Pawleys Island, South Carolina1 review

Room smelled like mold during our 2 day stay. Tried using air freshener but couldn't rid the mold smell. The air coming out of the air conditioner smelled of mold. We were uncomfortable during our 2 day stay.Review collected in partnership with Hampton This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank you for taking the time to give our hotel a thoughtful review. I apologize for the inconvenience you had while staying in one of our guest rooms. We will most definitely correct this issue immediately so that the room can be more comfortable. Hopefully this imperfection did not deter you from having an enjoyable time in Charleston, and we…More terih164Columbia, South Carolina1 review

Very nice service. Good location and clean. I have been here several times and it's very consistent. Breakfast has a lot of options. Clean rooms, check in and check out was easy and coffee and cookies and night was a great treat.Review collected in partnership with Hampton This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank you for taking the time to give our hotel a positive review! We are glad to hear that you enjoyed your stay with us, and we look forward to hopefully welcoming you again in the future!More PreviousNext123456…74Updating list… Still looking for a hotel? Highly rated hotels in or near CharlestonTrendyCourtyard Charleston Historic Di… 1,466 reviewsRomanticHoliday Inn Express Charleston 595 reviewsLuxuryFrench Quarter Inn 2,529 reviewsNear the beachHarborside at Charleston Harbor … 108 reviewsShow PricesShow PricesShow PricesShow PricesTravelers also viewed these Charleston hotelsComfort Suites West of the Ashle… 816 reviewsTown & Country Inn and Suites 1,366 reviewsHampton Inn Charleston – Daniel … 516 reviewsHampton Inn Charleston – Histori… 1,666 reviewsShow PricesShow PricesShow PricesShow PricesView all 59 hotels in Charleston, ranked by popularityQuestions? Get answers from hotel staff and past guests. Ask a question Related hotels…

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