Crowne Plaza Chicago – The Metro Hotel Reviews

Crowne Plaza Chicago – The Metro Hotel Hotels Reviews

Address: 733 W Madison St, Chicago, IL 60661-2401

In our opinion this hotel has following positive elements why we love this hotel:It's location is in very good area which was in walking distance from citycenter, close to public transport stops, close to different options (fast food but also restaurants) for dinner, close to few stores to crab some snacks.Hotel was in citycenter but inside the building…More

We reserved a block of rooms for our daughter's wedding. We had great communication with their sales manager, Justine, who made changes seamlessly and was extremely helpful. The front end staff was friendly and helpful with requests when we arrived and we coming and going. Rooms are typical Chicago size and were very clean. Wish we would have received some…More

Crown Plaza is a perfect location for seeing the sites of Chicago. It is in walking distance from Union Train Station, the Willis Tower and the Lyric Opera House. It is on a convenient bus line that takes you directly to Millennium Park and the Museum District. Right across the street is Mariano's Market for all of your food shopping…More

Staff was friendly, the location was central and close to the rail lines, the room was clean and had everything we needed, and the row of Greek restaurants near by was awesome. Also the whole foods next door was perfect for healthy and budget friendly meals.

Hotel is fine but personnel at front desk made us feel like: "ok, hurry, we are doing you a favor so what is the minimum that you need?"Mauricio though, is absolutely amazing! He had to be latino!!! Sorry but my husband is a spire with IHG and I wonder how they treat regular costumers. I know they are always…More

I was absolutely thrilled with my experience at The Crown Plaza. The staff was very welcoming and helpful. The bell man even offered to call my room when my take-out arrived so I would not have to wait around in the lobby. My room was very clean and was ready as soon as I arrived. Plus, the hotel was very…More

Great location, solid value and friendly staff. Gave me drink coupons after a slow check in that really wasn't that slow. Clean rooms. Free internet. Decent workout facility. Good lounge/restaurant on site.

We stayed here 9 nights and very much enjoyed the stay . My husband has to attend a big trade show at McCormick Place every 2 years and he'd prefer to be close to that, so he could walk from the room. But all the hotels were booked in the area .. his company got everyone in this hotel and…More See all photos

Large rooms with big closets and little balconies. Sterile looking lobby. Nice bar and restaurant. Book a room rate that includes the expansive and excellent breakfast buffet. Service was fine. It's right next to the interstate and traffic noise was a problem at all hours. Pretty far walk or short bus ride to get into the main downtown area. No…More

Well located this hotel has decent sized rooms, comfortable beds and very friendly staff. I stayed here for business.However that is where it stops. Given my frequent travel I would say a good business hotel needs clean rooms, comfortable beds, good wifi, noiseless rooms, powerful shower and a good choice in room service. Honestly not very hard to crack….More

Dear paptan1,Thank you for your feedback regarding your stay at Crowne Plaza Chicago Metro Downtown, IL. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about our staff.However, we’re sorry we fell below your expectation regarding…More PreviousNext123456…91Updating list… Still looking for a hotel? Highly rated hotels in ChicagoTrendyHampton Inn & Suites Chicago – D… 2,184 reviewsFamily-friendlyThe Palmer House Hilton 7,900 reviewsRomanticThe Silversmith Hotel 1,884 reviewsLuxuryThe Talbott Hotel 2,548 reviewsShow PricesShow PricesShow PricesShow PricesTravelers also viewed these Chicago hotelsHoliday Inn Chicago Downtown 620 reviewsHotel Chicago West Loop / Illino… 30 reviewsChicago Marriott at Medical Dist… 259 reviewsHyatt Place Chicago/Downtown – T… 505 reviewsShow PricesShow PricesShow PricesShow PricesView all 189 hotels in Chicago, ranked by popularityQuestions? Get answers from hotel staff and past guests. Ask a question Related hotels…

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