Holiday Inn Chicago Downtown Hotel Hotels ReviewsAddress: 506 W Harrison St, Chicago, IL 60607-4303
Booked 10 Rooms, for 7 days, my whole team was very satisfied with their stay. Holiday Inn Downtown Chicago has a great front desk team (Romali) and Manager, Mr. Jim Hickey. I am unsure if the Hotel is new, due to its cleanliness. Inside is a very good restaurant and bar as well.
Stayed here on a business trip, looking for a place convenient to Union Station. Alima and Romoli, at the front desk when I checked in were friendly and had big smiles to greet me. Romoli gave me a bottle of chilled water; a nice touch. Alima was at the front desk when I checked out the following morning, and was…More
Taiyon made me feel welcomed and provided a very warm welcome. She was extremely polite and also kind. Because of her I will stay in this hotel whenever I visit. She is truly an example of how a customer should be treated. She treated me with respect, honor and kindness. She truly made my day and made me feel special….More
Thank you so much Got2bo for your feedback. We are very happy to hear your enjoyed your stay and that she made your day. I have shared your comments with Taiyon as well as the rest of my team. We hope the next time you are in the area, you will stay with us again.Sincerely,Nitin TalatiGeneral ManagerMore rsilva298Oswego, Illinois1 review
The hotel staff was amazing, great hospitality. Very clean. I will stay here again anytime I visit the city. I was very comfortable with my stay. Great location, walking distance to Willis Tower. I will recommend this Hotel to anyone I know looking for a place to stay.
Stayed here 3 nights. Was on a bus tour of Chicago with 40 seniors. Hamid Patel, the Front Office Manager, greeted us on our bus upon our arrival.I almost tripped & fell on one of the walkways parallel to the hotel's front entrance. It leads to the street where our bus was parked to pick us up the first…More
Dear SoJerseyBoomerBabe,Thank you for staying with us and for taking time out of your schedule to share your experience. I apologize for what you experience as our goal was to create a stay that not just meet but exceed expectations. I am very appreciative of the gift of your comments you shared with us and have passed to my…More TTB_12Abu Dhabi, United Arab EmiratesLevel Contributor 7 reviews 7 hotel reviews7 helpful votes
The hotel was clean and safe and service was good. The room was a little noisy as it was close to the highway but nothing major. The only memorable downside was the bartender at happy hour had zero personality. Hotel Location is good. Close proximity to grey hound bus stop.
Dear TTB_12,Thank you for staying with us and for taking time to leave a review regarding your stay with us. We are happy location was good for your short stay. We have shared your feedback with our team so that we can improve on our services. We hope to have the opportunity to welcome your back the next time…More twashington2016Timonium, Maryland1 review
I checked in on 9/21/16 to notice one of the beds were totally wet in which smelled like urine. I was very late when I checked in and notified front desk. I opted to sleep in the other bed in which the odor were terrible from what appeared to be urine. I notified management the following day and he was…More
Dear twashington2016,Thank you for your feedback regarding your recent visit at our hotel and please accept my sincerest apologies on behalf of my entire team for failing to meet expectations during your stay due to the room conditions. If possible, I would ask to speak with you offline by email to gather more insight into your stay. Rest assured…More Larry CLevel Contributor 45 reviews 11 hotel reviews14 helpful votes
After 46 years I found myself back in the Windy City. I traveled to Chicago with my son and spent 3 wonderful days. After a 7 hour ride on Amtrack and a short walk to the hotel we had finally made to our hotel. Upon arriving at the hotel we were about 5 hours before check in time. The lady…More
I stayed here recently while on holiday in Chicago. This is a nice hotel,the staff were friendly and very helpful. The wifi was excellent and there was a good business center. My room was clean and comfortable though I did not like that the bathroom was a wet room. There is subway station a few minutes walk from the hotel…More
Stayed in this hotel second week of August for two nights, reached hotel after a long 16 hour flight. Check in was quick, room was good with all required amenities, bathroom was neat but looks a bit worn out. Best point about this hotel is the location, very close to clinton metro station on the blue line, which is perfect…More