Residence Inn Chicago Downtown/River North Hotel Reviews

Residence Inn Chicago Downtown/River North Hotel Hotels Reviews

Address: 410 N Dearborn St, Chicago, IL 60654-3941


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The best breakfast buffet with the best hostess.Everything was excellent. The room was super clean, the lobby is very comfy.Walking distance to every major attraction. Very helpful staff everywhere, nice indoor pool, laundry room and gym is a plus.Would definitely recommend this hotel to friends and relatives.

I really love this place. I have visited Chicago on many occasions and this is the 2nd time and have stayed here. It is close to everything you need or would want and is minutes away from the river, for fantastic views w/out the fantastic prices. The staff is overly friendly in a good way and try to attend to…More

The awesome Spanish lady who runs the buffet in the AM is one of the most passionate employees I have ever seen and Marriott should honor this service treasurethey have in Izmata she went beyond the extra mile for us, and about the 60 other people grazing the buffet.. AMAZING!

Good location with extremely attentive staff and great service. Breakfast service was great with lady being super enthusiastic. We stayed during the marathon and they were up for the challenge. Always a great amount of food for breakfast and a ca-do attitude. On marathon day, they opened at 4:30am to accommodate us, that was a really nice touch. The one-bedroom…More

Thank your for taking the time to write a positive review regarding your stay to Chicago! We are thrilled to see that you were able to enjoy the accommodations of the hotel. We hope to see you again soon when your travels bring you back to Chicago!Best regards,Jacqueline KovachMore opivpAtlanta, GeorgiaLevel Contributor 15 reviews 10 hotel reviews7 helpful votes

Maybe my expectations were too high but I don't understand how this hotel has received such good reviews. I've stayed in other Residence Inn's (maybe 20?) and found them to be "good to really good". Maybe I was put off upon my arrival when I realized this hotel "shared space" with a SpringHill Suites – same checkin-in, same staff, same…More

Thank you for your review and detailed feedback. On behalf of the team at Residence Inn Rivernorth please accept our sincere apologies for the inconvenience you experienced during your stay. Your feedback is greatly appreciated and has been shared with the appropriate hotel team to ensure this was an isolated issue and is corrected moving forward. We hope to have…More Dotty GSutton, MassachusettsLevel Contributor 37 reviews 7 hotel reviews14 helpful votes

I visited the Residence Inn for 5 nights with my husband and two boys ages 8 and 6. This place is great!! We were visiting because my husband was running the marathon. The location was amazing. With regards to the marathon, I was able to see my husband at mile 1.5, 3 and 12 – all within a short walking…More

Thank you for your amazing review and encouraging feedback regarding the experience of your most recent stay! It brings great delight to us to know that you and your family enjoyed your stay with us, we will make sure to recognize the team members that made your stay with us a great one! We hope to see you all again…More Alexander IOttawa, Ontario, CanadaLevel Contributor 4 reviews 4 helpful votes

In Chicago on training and couldn't have asked for a better stay. The customer service was fantastic. A special thank you to the ladies working in the breakfast area each morning, They were fantastic and did a great job at making sure everyone has a great start to the day.

Thank you for your great review and encouraging feedback regarding the customer service you received during your recent stay! Your feedback is greatly appreciated. Check out our brand new lobby bar Holloway’s next time for some great cocktails or even some delicious food! We hope to see you again the next time your travels bring you back to Chicago.Best,…More Chicagoian_at_PlayChicago, IllinoisLevel Contributor 3 reviews 3 hotel reviews

After their recent renovations – the residence inn and springhill suites share the valet entrance to this 500 room hotel. While luxurious, friendly staff and expedient bellman. Expect to wait just 1-2 mins for an elevator even on a busy saturday. We built in extra time into the wedding schedule for "wait for elevator" and we didnt need it. Great…More

Thank you for your review and great feedback regarding our staff and the cleanliness of our rooms! Your feedback is greatly appreciated and we hope to see you again the next time your travels bring you back to Chicago.Best,Josue AvilaMore linda75643NJLevel Contributor 21 reviews 10 hotel reviews14 helpful votes

We just stayed at the Residence Inn Downtown River North. Staff was extremely friendly. We actually booked the Springhill Suites but upon arriving, there was some glitch so they changed us to the Residence Inn, which was an upgrade. It was in the same building so we accepted the room. The room was fine, it had full size refrigerator, dishwasher,…More

Thank you for your review and great feedback regarding our staff during your most recent stay! It delights us to know that you enjoyed the amenities provided including the upgrade you were given. Your feedback is greatly appreciated and will be passed on to the appropriate hotel personnel but we hope to have an opportunity in the near future to…More wilcoxbsSan Francisco, CaliforniaLevel Contributor 21 reviews 15 hotel reviews21 helpful votes

We were staggered by the service from the moment we walked in until the moment we walked out. Whoever does the service training at this location should be promoted! During a crowded weekend with a lot of out-of-towners, we noted extreme patience and even a bit of…gasp…cheer. Really refreshing. Special call out to the breakfast team, which has to be…More

Thank you for your amazing review and encouraging feedback regarding our staff! It brings great joy to us to know that you had an amazing experience with us. Don’t forget to check out our bar Holloway’s for some great cocktail’s or even a bite to eat the next time you are in Chicago!Best,Josue AvilaMore PreviousNext123456…103Updating list… Still looking for a hotel? Highly rated hotels in ChicagoRomanticKinzie Hotel 2,316 reviewsLuxuryThe Langham, Chicago 1,856 reviewsGood for businessTrump International Hotel & Towe… 2,315 reviewsNear the beachW Chicago Lakeshore 1,117 reviewsShow PricesShow PricesShow PricesShow PricesTravelers also viewed these Chicago hotelsSpringHill Suites Chicago Downto… 840 reviewsHampton Inn & Suites Chicago – D… 2,184 reviewsFairfield Inn & Suites Chicago D… 567 reviewsHomewood Suites by Hilton Chicag… 2,380 reviewsShow PricesShow PricesShow PricesShow PricesView all 189 hotels in Chicago, ranked by popularityQuestions? Get answers from hotel staff and past guests. Ask a question Related hotels…

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