The Gwen, a Luxury Collection Hotel, Chicago Reviews

The Gwen, a Luxury Collection Hotel, Chicago Hotels Reviews

Address: 521 North Rush Street, at Michigan Avenue, Chicago, IL 60611-3646 (Formerly Conrad Chicago)


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The room was great, the beds were very comfortable and the staff was super friendly and helpful. Location, location, location. Free parking. Easy to get to and location, location, location. Short walk to Navy pier, river walk, Millennium park, 1 block off Michigan Avenue.

We arrived several hours prior to check in time. We decided to go to the roof top bar for a drink, as we were too tired to explore, and before our 1st cocktail had arrived, the front desk came out to the terrace, and informed us that they switched our room around so we could check in after all. Only…More

Booked and prepaid for a suite 2+ months before arriving. Arrived early on day of check in and suite was not ready. So, we checked bags with front desk and headed out to see sites. We were told that we would get a call when the suite was ready. Didn't receive a call? We headed back to hotel @ 4:15…More

While I had been to Chicago several times on business, this was my first trip planned just to enjoy the city. My wife had never visited Chicago at all, so we were looking for a location convenient to all of the sites we planned to visit during our 3 day trip. This hotel turned out to be the perfect choice….More

Great place. Super friendly and helpful front desk. Hint- we purchased this room on Hotwire by selecting Chicago water tower 4.5 star. Highly recommend! I thought the room was great and very clean. They are getting ready to totally redo the inside of every room of the hotel. Bathroom is huge and plenty of space. Very clean and nice linens….More

Upon opening the door of the standard issue upscale modern hotel room you're greeted by a wall of stale air. No chance for opening a window, though- safety. That's the official line. Sure, the room seemed clean enough, and thank goodness no lingering cigarette smoke, but please: Open the Windows!! Location is great, walk through to mall or cross over…More

Walking distance to lots of shops and restaurants. Hotel was nice, room was comfortable, the soaking tub was a big bonus! The food was ok, but with all of the restaurants nearby I would rather walk somewhere else. Overall nice place.

Just like others have commented, this hotel is in really great location. I chose to stay here specifically for the location as it's connected to the Nordstrom and close to great restaurants, cafes, and shopping places. The room itself and the bathroom are really big for any city standard (i'm from NYC). Rug and the furniture are quite old and…More

We are fortunate to be able to stay at a lot of resorts and luxury hotels both here and in Europe. Sometimes for work, sometimes pleasure. We find city hotels vary a great deal.The Gwen is contemporary, sleek and elegant without being intimidating. Although you could definitely find more luxurious hotels in Chicago, you will pay a high ticket…More

We stayed for a football weekend in early October. As an SPG Platinum — they upgraded us to a great suite. We love the hotel – the rooms and large and great ammenities. We also love the location — great shopping and dining close by.

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