The Willows Hotel, Chicago Hotels ReviewsAddress: 555 W Surf St, Chicago, IL 60657-6020
Stayed for three nights. Great part of town. Close to all sorts of restaurants. The hotel was nice. Different. Not your normal Hilton. More like a European hotel or staying at an aunt's house. Breakfast was decent.
Dear guest,Thank you sincerely for taking the time to share your feedback of the Willows Hotel on Tripadvisor. I’m very pleased to learn of your positive impressions after your stay and that you had a great time in the city.We hope to you see you again soon!Best regards,Leila OAssistant General ManagerMore 800csabTraverse City, Michigan1 review
Great location for me to attend a buisiness meeting and also visit friends in the area. The room was nice overall but some of the structure in the bathroom and windows was outdated. It did not bother me. It was clean. Also a nice addition to have a well priced mini bar, wine, and snacks available in the room. I…More Review collected in partnership with this hotel This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Dear guest,I wanted to thank you for choosing The Willows Hotel for your recent business and leisure trip to Chicago. Your comments are very much appreciated. If there is anything we can do to make your trip to Chicago more memorable please feel free to call me at the Willows at 773-528-8400.We look forward to your next stay…More youngdenise14Prophetstown1 review
Staff very nice, helped us with parking. We were there for the marathon. Rooms not huge but clean & quite. The hotel is very charming with great character. Food and stores are real close. Will stay here again.Review collected in partnership with this hotel This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Dear Denise,We thank you so much for your kind words about our hotel and team members. It’s always great to hear that our guests have enjoyed our property and services and I will pass along your message to everyone. We look forward to welcoming you back for your next stay!Best regards,Leila OAssistant General ManagerMore ski_the_deepBellingham, Washington1 review
great little hotel, enjoyed the charm and funk of it from being an older property. Very clean and nice modern rooms. Didn't realize how north it was, but was easy to take the L and buses to get where we wanted. Walking distance to Wrigley Field. Parking was secure and very affordable. Breakfast was typical continental breakfast but was nice…More Review collected in partnership with this hotel This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Dear guest,Your kind words and effort to share this with us is well appreciated. We are happy to hear you had a memorable time here. We are a little further from downtown, but we find that most of our guests do appreciate that so they are not overwhelmed by the big city feel of Chicago. However, I do understand…More aclark_860557Reading, United Kingdom1 review
The Willows is a charming hotel situated on a relatively quiet street, in a very pleasant part of Chicago close to Lincoln Park. There are plenty of restaurants and shops close by and the city centre is easily accessible. Staff at the hotel were always friendly and helpful. Coffee and tea was provided in the lobby all day and a…More Review collected in partnership with this hotel This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Dear guest,Thank you for staying at the Willows and for your feedback. We are very pleased that you had a great time in Chicago and in our neighborhood during your trip and that we could be a part of it as well. I’m very happy you enjoyed our amenities and our service and we look forward to your next…More Levene APerth1 review
A gorgeous boutique hotel located in a lovely residential area just off North Broadway which has a large variety of eating places. The hotel is a 10-15 minute bus ride into the city with the bus stop a short distance away. The staff at the hotel were very friendly and helpful, particularly Emilea. My room was very clean and comfortable….More Review collected in partnership with this hotel This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Dear Levene,Thank you for taking the time to share your warm and kind comments with us about your recent stay at The Willows. It is great to hear that you enjoyed your overall experience. Thank you for praising our service, especially Emilea. She is definitely a great addition to our team and I will make sure I pass along…More DivepatchesOcala, FloridaLevel Contributor 86 reviews 26 hotel reviews32 helpful votes
This is an older hotel that has been upgraded, and is in excellent condition. It is clean and comfortable. There is plenty to do near the hotel and many good restaurants.The continental breakfast is good with very good coffee. We enjoyed our stay here.Our stay enhanced by the way Adrian and Emilea assisted us in such a caring…More
Dear guest,Thank you so very much for your kind words. We greatly appreciate our guests and are delighted when they have a fantastic experience with us. The staff works very hard to make sure every guest is pleased, and it brings us great joy to see that our team, especially Emilea and Adrian, was able to make you feel…More RiccardoG45Indianapolis, IndianaLevel Contributor 3 reviews
The hotel staff was very friendly. The room was clean. Hotel is not fancy, but a good basic city hotel. Public parking 1block away, so can avoid expensive parking at many hotels. Restaurants are short walk from the hotel. The hotel is in a very nice residential area,so nice for walking. Parks a short walk. Close to public bus route.
Dear Riccardo,Thank you so much for reviewing your recent experience with us. We appreciate you taking the time out of your day to grade our property!See you next time you visit Chicago!Sincerely,Leila OAssistant General ManagerMore travlinprofessorDanville, IndianaLevel Contributor 12 reviews 5 hotel reviews9 helpful votes
This is the second time I have stayed at the Willows. The hospitality has always been excellent. The hotel is a bit older (creaky and a bit uneven floors etc) but charming and clean. I stay there because of the excellent proximity to Lincoln Park Locations and reasonable rates (for that area of Chicago.) Parking is also available at an…More
Dear Travlinprofessor,Thank you for taking some time to share your second experience with us. Your nice comments and your loyalty are well appreciated. It is great to hear that you have memorable stays with us and thank you for praising our service. We invest a lot of time in training our team to ensure the highest level of personalized…More carla aAnderson, California2 reviews
The staff are very warm, friendly and helpful. The rooms are clean and comfortable with nice, fluffy robes for guests. The water pressure is a little low, and there are no movies to buy. However, who has time for movies when you have beautiful Chicago outside your door. The hotel is wonderfully located to shopping, good restaurants, and great access…More Review collected in partnership with this hotel This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Dear Carla,We are very pleased to hear that you had a great time during your trip to Chicago. We are always happy to hear that our guests enjoyed themselves and that our hotel can be a part of that experience.I wanted to let you know that we do have a DVD player and some movies available for our…More PreviousNext123456…73Updating list… Still looking for a hotel? Highly rated hotels in ChicagoTrendyHampton Inn & Suites Chicago – D… 2,184 reviewsLuxuryThe Talbott Hotel 2,548 reviewsNear the beachIvy Boutique Hotel 649 reviewsGreat valueCarlton Inn Midway 610 reviewsShow PricesShow PricesShow PricesShow PricesTravelers also viewed these Chicago hotelsMajestic Hotel 680 reviewsCity Suites Hotel 456 reviewsDays Inn Chicago 2,448 reviewsBEST WESTERN Plus Hawthorne Terr… 769 reviewsShow PricesShow PricesShow PricesShow PricesView all 189 hotels in Chicago, ranked by popularityQuestions? Get answers from hotel staff and past guests. Ask a question Related hotels…