W Chicago – City Center Hotel Hotels ReviewsAddress: 172 West Adams at LaSalle, Chicago, IL 60603
My wife & I recently stayed at the W for the Chicago Marathon weekend. Great location for viewing our niece running the marathon. Our concierge, Eden, was especially helpful: with VERY little advance notice, she was able to score dinner reservations at an excellent restaurant for eight family members/friends the night before the marathon. Well done!
Beautiful entrance with a modernized lobby which made for a great first impression.I had high hopes for the W but was a bit disappointed in our stay and is not worth the $250+ per night. First of all, the room. Whoever designed the bathroom needs a lession in functionality. The closet is in the bathroom which is really awkward…More
On a recent weekend trip to Chicago we stayed at the W, city center. The hotel was wonderful! Beautiful lobby and the rooms were spacious and since we were on the 19th floor it was quiet. We could look out and see the Willis Tower. Staff was very helpful, valet parking is steep but it is in downtown Chicago and…More
Decor concept kind of dated and funky, but still a well appointed and clean place to stay. Location great for theatre district or jumping on a nearby subway. Staff very helpful and conscientious. Morning complimentary coffee actually pretty decent.Review collected in partnership with this hotel This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
This is less than 10 min walk to both of the start line and finish line of the Chicago marathon. And also it is the centre for most of the attractions. But because it is in the center of the concrete jungle so no high expectation to the room view. The restaurant food quality is good and priced reasonably. One…More
The hotel is on W Adams, in a nice location that's convenient to things in the south Loop area, especially the convention center. It was overpriced during my stay because a medical conference was in town, so not sure how to describe its value. The room was small, but clean and the staff was friendly. If you're looking for a…More Review collected in partnership with this hotel This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
So let's face it, W hotels are generally cool and the service is always above and beyond, right? Wrong?I have thought about it a lot and it must be because the building architecture and and location have such limitations that the staff are so down-hearted that everything is just too much effort.We were here for a business meeting…More
My girlfriend and I had the best time in Chicago! Eden, our personal concierge, took care of every detail- from a gift basket full of all my girlfriend's favorites to one-of-kind Chicago adventures. I highly recommend staying at this location!
Eden is simply the best! The concierge service she provides from even before you check in until you leave is bar none. Not a detail is missed. All of our reservations were handled for us and we even received a surprise gift in the room to welcome us. She greeted us with a smile every day and evening and made…More
Hello Alejandro B,Wow! Thank you for such a glowing review! We are thrilled to hear of your wonderful experience at W City Center. We agree that Eden is simply amazing, and are so excited to pass on your kind words to her and the rest of the hotel! We look forward to welcoming you back when you are in…More barbaraz739Falls Church, Virginia1 review
This hotel was a great location for us as it was just blocks from the start line of the Chicago Marathon. The room was comfortable and clean and had a good desk and work area. The staff and pleasant and helpful. Although the lobby always seemed a bit dark, there was plenty of good seating.Review collected in partnership with this hotel This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.