W Chicago Lakeshore Hotel Hotels ReviewsAddress: 644 N Lake Shore Dr, Chicago, IL 60611-3017
It was my first time visiting Chicago and I had an absolute great time and was very impressed by the hotel. Very modern looking, my room was great, with an awesome wrap around couch and backlight. Everyone was very friendly, greeting you every morning and offering help, and the bartenders gave me great recommendations as to which places to visit….More Review collected in partnership with this hotel This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
The worst hotel experience I ever had.I made my reservation through Visa Signature Luxury Hotel Program with the following offers for W Hotel LakeShore in Chicago. Here is the offer.1. Automatic room upgrade upon arrival, when available. Didn't receive.2. Complimentary in-room Wi-Fi, when available yes3. Complimentary continental breakfast daily yes (limit options)4. $25 USD food…More
I stayed at the W Lakeshore in October 2016 and am extremely pleased with the customer service here. Being a SPG Gold Guest, a hotel associate Barbara reached out to me ahead of time to see if I had special requests for my stay. I had requested for a late checkout and a room with a lake view. I was…More
As usual, we had a fantastic weekend in Chicago and at W Lakeshore. The room, common areas, and service were stellar. In particular, the service provided by the concierge, Matt, made the trip especially memorable. His attentiveness to our needs and generosity of service was truly fantastic. We'll be back, again and again.
Please commend Matthew the front desk concierge for his excellent customer service. Matthew went above and beyond making everything perfect for my anniversary weekend. He added many great touches to our stay, took care of reservations and car services as well!The W Lakeshore is my favorite Chicago hotel and certainly did not disappoint!
The hotel is nice, it enjoys a great location, the rooms are big and comfortable, the workers are very polite and courteous but, it´s absolutely unbelivable that you charge for wifi. We live in 2017, where online communication is a basic necessity. A 4-star hotel must offer internet for free.By the way, it has specially good location if you…More
Not being back here since the upgrade. It was always fantastic before but now it is even better. Fantastic staff and very good service. The newly furnished rooms are very tastefully done. Very nice bar facilities.Review collected in partnership with this hotel This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
I just checked in. This is my view of a cement wall. Was told I could try to change rooms tomorrow. Room otherwise cool in a European way. I asked for a lake view at check in as instructed by prior trip advisor recommendations.
Hello KWW89.I am extremely disappointed to learn of your recent stay with us. I welcome an opportunity to connect with you at firstname.lastname@example.org, please accept our most sincere apologies.Thanks again, we take complaints seriously and value your feedback.Kind regards,Sonia VillagomezMore ZobieChicago, ILLevel Contributor 68 reviews 17 hotel reviews34 helpful votes
We stayed at the W Lakeshore the weekend of the Chicago marathon. We were celebrating my husband's birthday. We checked in around noon, and our room was not ready (as expected). When we mentioned my husband's birthday, our front desk employee walked us over to the bar, and told us to enjoy comp drinks, to celebrate his birthday, and to…More
Hello Zobie.Thank you for the feedback on your recent stay at W Chicago Lakeshore. I am thrilled we exceeded your expectations and you had a great stay.We look forward to many future celebrations with you, do come back soon!Cheers,Sonia VillagomezMore ThisPlaceIsMontreal, CanadaLevel Contributor 5 reviews 4 hotel reviews2 helpful votes
Great hotel- very well located. Representing well the W brand. Had a great week-end. One thing that could use improvement it the buffet breakfast. Besides the scambled eggs, bacon and sausage, very limited choice. !Review collected in partnership with this hotel This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Hello ThisPlaceIs.Thank you for the great review! I am thrilled you had an amazing stay with us. I have shared your buffet comments with the team as we take feedback very seriously.We’ll be here when your ready to come back. Please visit anytime.Warm regards,Sonia VillagomezMore PreviousNext123456…107Updating list… Still looking for a hotel? Highly rated hotels in ChicagoTrendySofitel Chicago Magnificent Mile 3,785 reviewsFamily-friendlyRadisson Blu Aqua Hotel 3,993 reviewsRomanticOmni Chicago Hotel 2,900 reviewsLuxuryThe Langham, Chicago 1,854 reviewsShow PricesShow PricesShow PricesShow PricesTravelers also viewed these Chicago hotelsW Chicago – City Center 2,272 reviewsSheraton Grand Chicago 4,566 reviewsLoews Chicago Hotel 1,290 reviewsThe Westin Michigan Avenue Chica… 2,267 reviewsShow PricesShow PricesShow PricesShow PricesView all 189 hotels in Chicago, ranked by popularityQuestions? Get answers from hotel staff and past guests. Ask a question Related hotels…