Waldorf Astoria Chicago Hotel Hotels ReviewsAddress: 11 East Walton, Chicago, IL 60611-1412 (Formerly Elysian Hotel Chicago)
Great location and hotel is really lovely … decor/rooms. Staff could not have been more helpful. We did have an issue upon arrival … room wasn't ready but they took care of it and went out of their way to compensate for the inconvenience. Would definitely stay again!
The Waldorf Chicago formerly the Elysian is a beautiful property in the Gold Coast. The amenities the hotel offers are great. My room just ticked. You entered the room to a hallway that leads to a sitting area. Opposite the sitting area was the bedroom. The hall out of bedroom led to my favorite part of the room which was…More
was like a boutique hotel. Excellent spa and fitness facility. Was close walking distance to restaurants and shopping Service was great very much enjoyed our stay. Would definitely recommend if price is not a factorReview collected in partnership with Waldorf Astoria This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Dear 830claraw,Thank you so much for sharing your feedback of your most recent visit to the Waldorf Astoria Chicago. I am delighted to read that you enjoyed our location in the heart of our beautiful Gold Coast. It is indeed a fantastic neighborhood with an outstanding array of unique shop and dining options. I am also pleased to read…More SDP_MSNMadison, WisconsinLevel Contributor 20 reviews 20 hotel reviews26 helpful votes
I’ll cut to the chase: This is a good brand and in many ways a terrific property; but the hotel is not being run well. There are clearly operational and staffing problems- and with hotel prices in Chicago so high, but the completion in this area of Chicago so strong, I don’t think the Waldorf-Astoria compares favorably with its neighboring…More
Dear SDP_MSN,Thank you for taking the time to share such detailed feedback of your recent stay at the Waldorf Astoria Chicago. It is with deep concern that I learn of the series of inconveniences you encountered during your visit, especially with regards to the various challenges our team faced delivering what should have been the perfect Waldorf Experience for…More Michael PPerth and Kinross, United KingdomLevel Contributor 7 reviews 4 hotel reviews4 helpful votes
Extremely comforable and great location. Not suitable for a budget holiday but if you are happy to pay top dollar then it's a great experience. We had a small suite which provided a separate sleeping and sitting area and a really great bathroom.Staff were super helpful.
Dear Michael P,Thank you for sharing your feedback of your most recent visit with us. It gives me great pleasure to learn that you enjoyed your one bedroom suite and our location in the beautiful Gold Coast. Thank you for your kind comments pertaining to our service team. It is rewarding to learn that the team was successful in…More D7680PPvictorpTampa1 review 2 helpful votes
Our stay was fantastic. The staff made us feel very special from check in, providing cologne when I forgot mine and champagne for our anniversary. We stayed here previously and will continue to. Plus the location is great to shipping and running trails.Review collected in partnership with Waldorf Astoria This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Dear D7680PPvictorp,Thank you for visiting with us again at the Waldorf Astoria Chicago and for sharing your candid feedback with us. I am delighted to learn that our team was able to make you feel welcome and that you enjoyed the gift of bubbly to celebrate your special anniversary. I am also glad you enjoy our beautiful and charming…More MarcyBlissLevel Contributor 18 reviews 7 hotel reviews2 helpful votes
I'm a Hilton Diamond member, so was upgraded to a suite at check-in. This was an extraordinary experience! My suite was beautiful, comfortable, and quiet, with a fireplace in my living room. Room service breakfast was good, but the dinner (at a business event) was exceptional. I travel to Chicago frequently, and will definitely stay here again.
Dear MarcyBliss,Thank you so much for sharing your review of your most recent visit with us. It gives me great pleasure to read that you found comfort in one of our suites and that you particularly enjoyed the warmth and homey feeling of the fireplace. Thank you for your kind comments pertaining to your dinner. I have shared you…More WorldTraveler50226Denver, ColoradoLevel Contributor 148 reviews 70 hotel reviews61 helpful votes
We have stayed at this hotel a few years ago. It is still a terrific hotel. The staff is friendly and professional. We had a suite which was very nice, well appointed and quiet. One minor complaint – the bar is just okay. It is dark and they were playing weird music from a radio station. It was music my…More
Dear WorldTraveler50226,Thank you for your feedback of your visit with us a few years ago. I am delighted to learn that our service team was able to provide friendly yet professional assistance during your stay and that you enjoyed your suite. Thank you also for your comments pertaining to our bar Bernard’s. I truly apologize if the music was…More Greg HRochester Hills, MichiganAmex Traveler Level Contributor 91 reviews 17 hotel reviews37 helpful votes
It is hard to only give three stars to this beautiful hotel. It is in a great location near all of the fancy shops on the Gold Coast and very easy walking distance to the magnificent mile.We rented a room with a balcony and a fireplace which is really magnificent.Unfortunately, the fireplace did not work and we had…More
Dear Greg H,Thank you for taking the time to share your feedback of your most recent visit with us. Firstly, allow me to apologize for the series of inconveniences you encountered whilst you visited with us. This is certainly not the level of service we pride ourselves in. Thank you for your very kind comments pertaining to our service…More DebBastianLafayette, Indiana1 review 1 helpful vote
My daughter, her kids and myself recently stayed at the Waldorf on a fun shopping trip!! Beautiful Hotel!! Great location!! I ended up having my first allergic reaction to food and found myself not able to breath. I alerted the staff and Carl was so helpful in getting the paramedics, assisting my daughter while I went to the hospital and…More
Dear DebBastian,Thank you for sharing your kind feedback of your most recent visit with us. I was truly sorry to learn of the unfortunate allergic reaction you experienced. However, it was rewarding to read that our team was able to assist in a timely fashion. Please know that the team and I are very happy to learn that you…More PreviousNext123456…199Updating list… Still looking for a hotel? Highly rated hotels in ChicagoGood for businessSofitel Chicago Magnificent Mile 3,789 reviewsNear the beachW Chicago Lakeshore 1,117 reviewsGreat valueMajestic Hotel 680 reviewsGood for businessPalomar Chicago, a Kimpton Hotel 2,464 reviewsShow PricesShow PricesShow PricesShow PricesTravelers also viewed these Chicago hotelsThe Langham, Chicago 1,856 reviewsFour Seasons Hotel Chicago 2,228 reviewsThe Talbott Hotel 2,548 reviewsThe Peninsula Chicago 1,279 reviewsShow PricesShow PricesShow PricesShow PricesView all 189 hotels in Chicago, ranked by popularityQuestions? Get answers from hotel staff and past guests. Ask a question Related hotels…