Hotel Lumen – a Kimpton Hotel, Dallas Reviews

Hotel Lumen – a Kimpton Hotel, Dallas Hotels Reviews

Address: 6101 Hillcrest Ave, Dallas, TX 75205-2243






The Lumen, owned by Headington Companies and managed by Kimpton Hotels & Restaurants, is characterized as an intimate boutique hotel. It is set across from Southern Methodist University in the heart of the Park Cities just blocks away from Snider Plaza, Highland Park Village and convenient to NorthPark Center. The hotel was expanded and renovated in 2012.For me, the…More

Welcoming from the valet to the cleaning service. The location is ideal if visiting SMU. Love having the wine hour during the weekday afternoon and the on-site restaurant has an amazing breakfast. Love the boutique size of this hotel. By the time we left, they knew by name and car on before even handing them the key tag. Very personal…More

Dear 30Andrea30, Thank you so much for the great review! We are all very fortunate to work with one another…we take great pride in what we do. I’m glad this came across during your visit and the staff took great care of you. Let me know when you come back…I’d like to do what I can to make sure we…More jeff3545DallasLevel Contributor 116 reviews 85 hotel reviews101 helpful votes

This is a stylish boutique in a wealthy suburb of Dallas, across the street from SMU. Joining us in the valet line were attractive 30 somethings driving expensive impractical but fun cars. The public spaces are modern, elegant and pleasant. The restaurant and bar were good and somewhat inventive; the service was excellent. Sculpture by Brad Oldham strewn about in…More

Dear jeff3545, thank you for your comments and sorry we did not exceed your expectations. We will look into the grout work and get it rectified. Also, I agree with your statement about the dishware in the suites…it is on order and should arrive very soon. I’d like to redeem your trust…let me know if you will give us a…More Robert WAtlanta, GeorgiaLevel Contributor 19 reviews 5 hotel reviews8 helpful votes

Clean, fresh with a very cordial and attentive staff who always seem to put in the extra effort. For proximity to SMU, this hotel is a must. Rooms are modern and stylish. Keep an eye open for the numerous fun stainless steel sculptures throughout the hotel. We enjoyed going to the roof deck with a glass of wine and looking…More

Dear Robert W, I loved reading your comments! Thanks for the kind words and glad you had a fantastic experience. I agree, the sculptures are pretty cool and love how they pop up everywhere. Hope to see you again. Best, MikeMore TashatartOrlandoLevel Contributor 44 reviews 19 hotel reviews65 helpful votes

The hotel is quite lovely. It's not in a touristy area but it's very nice in the Highlands district.The room was so-so. Smelled a little but I think it's an old hotel. No towel bar outside of the toilet which is across the bathroom and behind the door so not easily reachable if you are getting out of the…More

Dear Tashatart, Thank you for your comments and sorry to hear about the smell of the room. I would love to know what room you were in so we can address it. You can email me directly at mike.sutter@hotellumen.com. I hope you will give us a 2nd chance…I’ll make sure it is a fantastic experience. Best, MikeMore ChicagoCodyChicago, IllinoisLevel Contributor 67 reviews 62 hotel reviews40 helpful votes

I came to Dallas a couple weekends ago with friends and the Lumen blew us away. Our birthday amenity upon arrival was perfect for us! The room was quite spacious and very clean. The pool area was so nice to relax by and have a few cocktails. The silver artwork/sculptures around the property were a nice touch of humor and…More

Dear ChicagoCody, Thank you so much for the great comments! I’m thrilled you had such a great experience. I agree, the sculptures do add a uniqueness to the property that is fun to explore. I’m glad you enjoyed your birthday!Best, MikeMore 2SmoBearFort Worth, TexasLevel Contributor 10 reviews 8 hotel reviews6 helpful votes

I am a loyal Kimpton follower, but I have been very hesitant to stay at Hotel Lumen. I was always concerned that Hotel Lumen would project some of the negative traits of its home city, Dallas. The d├ęcor is all Dallas, but the staff were so friendly and welcoming. All the employees that we came in contact with were exemplary….More

Dear 2SmoBear, Such a fun review to read! Thanks for the kind words about the staff and overall experience. I always love reading / sharing reviews like this with everyone at the hotel! Glad you enjoyed the entire visit and look forward to seeing you again. Be sure to let me know when returning. Best, MikeMore radmantxVictoria, TXLevel Contributor 16 reviews 7 hotel reviews10 helpful votes

We have stayed at this hotel many, many, many times when in Dallas usually visiting family. Kimpton is always my go to hotel brand (just a quick note: Kimpton isn't in every city and sometimes can be difficult to find, but owe it to yourself- find a Kimpton property and stay there. I have never had a complaint at a…More

Dear radmantx, WOW…I loved reading your comments! The staff will love to hear about your stay…so much encouragement! Sounds like we hit a home-run across the board! Hope to see you soon…be sure to let me know when coming back!Best, MikeMore Sabbyck2 reviews

This was my first stay at Hotel Lumen. Although there was miscommunication regarding my requested room amenties, I was promptly taken care of and was upgraded to a suite that better suited my needs. All of the staff was congenial and courteous. I will definitely stay there again!

Dear Sabbyck, I’m glad you had a great stay with us and appreciate your kind words regarding the staff…I’ll be sure to pass your comments along. Glad we were able to give you the larger room that made your stay more convenient. Look forward to seeing you again. Best, MikeMore Jennifer KStaten Island, New YorkLevel Contributor 14 reviews 4 hotel reviews8 helpful votes

I stayed at the Lumen for a family wedding in June. They were very accommodating and put me right next to my family as I had requested. The establishment was immaculately clean and was very helpful with assisting me when I had accidentally left my purse behind at the wedding venue. comfy bed, beautiful room and bathroom . Great staff…More

Dear Jennifer K, WOW…I loved reading this review! I’m so glad you had a fantastic visit with us! I’m glad you had a great time while here and got to visit with family in a great environment. I’ll be sure to share your comments with the hotel staff…they’ll love to hear them. Hope to see you in the future.All…More PreviousNext123456…35Updating list… Still looking for a hotel? Highly rated hotels in DallasLuxuryRosewood Mansion on Turtle Creek 623 reviewsGood for businessHilton Dallas Park Cities 573 reviewsGreat valueHyatt Place Dallas / Park Centra… 387 reviewsGreat valueBEST WESTERN Cityplace Inn 292 reviewsShow PricesShow PricesShow PricesShow PricesTravelers also viewed these Dallas hotelsThe Highland Dallas 1,124 reviewsOmni Dallas Hotel 5,476 reviewsThe Joule, Dallas 972 reviewsMagnolia Hotel Dallas-Park Citie… 397 reviewsShow PricesShow PricesShow PricesShow PricesView all 201 hotels in Dallas, ranked by popularityQuestions? Get answers from hotel staff and past guests. Ask a question Related hotels…

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