InterContinental Dallas Hotel Reviews

InterContinental Dallas Hotel Hotels Reviews

Address: 15201 Dallas Pkwy, Dallas, TX 75001-4609






Scenic Dallas has nothing on the Intercontinental Hotel in Dallas. Price is more than reasonable and the staff exceptional, makes you feel at home immediately. The ambiance and feel of the place is very comforting and the Hotel amenities exceptional. The Food quality within the restaurant and the bar area is far superior to what you find even in a…More

Dear charlesmK8609DC,Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such wonderful feedback regarding your recent stay.I am extremely happy to hear how much you enjoyed our hotel and that you found our customer service to be superior. Please know that I will be sharing this…More RoaminBillChicago, IllinoisLevel Contributor 3 reviews

Clean, well appointed, very helpful & polite staff; ate at restaurants a couple of times and food was good quality and well-prepared. Can't comment on rack rate because it was business trip with corporate rate, but well worth what I paid. Would return without hesitation and recommend. My trips were in January, April and September 2015, but those options were…More

Dear RoaminBill,Thank you so much for taking the time to provide us with such wonderful feedback regarding your recent visit.I am extremely happy to hear that you found our staff to be helpful and polite and enjoyed our culinary offerings. Please know that I will be sharing your kind words with my entire team.If your travels bring…More Jason ACharlotte, North CarolinaLevel Contributor 6 reviews 3 hotel reviews2 helpful votes

I was here for the ICMI conference with my company. My watch was STOLEN from my room, so I am leaving a 1 star review. I reported it stolen to security and they said they would report it to the police, but I’ve seen no proof that they have reported it. I’m not happy with the way it was handled….More

Dear Jason A,I appreciate you sharing this situation with us and terribly regret that your watch is missing.My team members and I take a great amount of pride in what we do, including keeping our guests and their personal belongings safe. All of our colleagues are exposed to many highly valuable items every single day of the year…More Travelers are raving about these Dallas hotels Omni Dallas Hotel Show Prices The Westin Galleria Dallas Show Prices Le Meridien Dallas by the Galleria Show Prices Omni Dallas Hotel at Park West Show Prices La Quinta Inn & Suites Dallas Addison Galleria Show Prices budgetbuddy01FloridaLevel Contributor 82 reviews 29 hotel reviews75 helpful votes

I stayed here for a 3 day business conference. My room was large, fairly clean except for trash in the garbage can from the previous guests. I had problems with my a/c and the staff was quick to come and fix it. I did not hear much outside/hallway noise, quiet room, comfortable bed. The main complaint I have would be…More

Dear budgetbuddy01,Thank you for taking the time to share your recent experience with us.I am happy to hear that you enjoyed your room, found our staff to be helpful and pleasant and that our culinary offerings during the conference were very good. Please know that I will be sharing your kind words with my entire team.In regards…More Santhoshraja D1 review

I stayed recently for 3 days in here. Staff in front desk, concierge and housekeeping are extremely lazy. I asked for my complimentary bottles of water. Received it after 3 hrs. They provide free shuttle service. Where as half of the time they'll say after 30 mins or 40 mins. I saw staff sitting in concierge desk listening to music…More

Dear Santhoshraja D,I appreciate you taking the time to express your concerns and I am terribly sorry to hear that we did not meet your expectations.It is our responsibility to make your visit with us an enjoyable one and I regret that we failed to do so. Please know that I will most certainly discuss this review with…More Mary Beth BHelena, AlabamaLevel Contributor 29 reviews 9 hotel reviews9 helpful votes

Stayed here for e conference and it was well suited for this purpose. Good area with lots of dining options close by.Front office staff and concierge were nice and friendly.The hotel itself is showing its age. My room was clean and amenities nice but several of my colleagues reported mildew in rooms.

Dear Mary Beth B,Thank you for taking the time to share your recent experience with us.I am happy to hear that you found our hotel suited for your conference and that you enjoyed our location. I also appreciate your kind words regarding the front office staff and concierge and will be sure to share this review with them….More DPMIISan Antonio, TexasLevel Contributor 21 reviews 13 hotel reviews7 helpful votes

This property is located in Addison, a great suburb of Dallas. It is within 2 miles of the Dallas Galleria, it is walking distance to great dining, and is located within a predominantly business area..After reading mixed reviews, my wife and I took the plunge. The weekend rate was great so it was a worthwhile risk. It turned out…More

Dear DPMII,Thank you so much for choosing to stay at the InterContinental@ Dallas and for taking the time to provide us with such wonderful feedback.I am extremely happy to hear how much you enjoyed your visit and that you found our lobby to be warm and inviting and accommodations to be well appointment with outstanding amenities. We truly…More Justin BCancun, Mexico2 reviews 1 helpful vote

They have done a great job keeping up with the lobby and convention areas. They totally forgot to update the rooms. Two twin beds, old stained carpet, old-school bathtub. It's old, man! I felt like I walked into a nice place, until I got to my room. Super disappointed! Friendly staff, good maid service. But, man! Those rooms!!! 🙁

Dear Justin B,I appreciate you taking the time to express your concerns regarding your recent stay and I am terribly sorry to hear that our accommodations did not meet your expectations.Please know that we are continuously seeking ways to enhance each and every guest experience and do plan to make changes to our rooms in the near future….More Deb PFort Myers, Florida, United StatesLevel Contributor 104 reviews 25 hotel reviews42 helpful votes

On a recent trip to Dallas, I found a great rate at this hotel. It was very quiet when we visited in September 2016. The lobby was very impressive and the service was friendly and fast. It had a very nice bar according to my son. My only complaint is that the shower head was off in the bathroom, and…More

Dear Deb P,I appreciate you taking the time to share your recent experience with us and I am terribly sorry to hear that we did not resolve your shower head issue in a timely manner.Please know that I will be speaking with our maintenance team regarding this review and ensure that all room issues are resolved immediately. I’d…More Knockknock1Lafayette, LouisianaLevel Contributor 72 reviews 6 hotel reviews11 helpful votes

Arrived for a conference they were fully aware was occurring. Everyone I know waited 3 plus hours past check in time for thier room to be ready. The lobby was full of aggravated patrons. Disappointing. What did they offer for our wait. Nada. Lesson learned. Wish I was a board member for this conference. Oops I am. Wont forget you…More

Dear Knockknock1,I appreciate you taking the time to express your concerns regarding your recent conference and I am terribly sorry to hear that we did not meet your expectations.Please understand that our hotel was at capacity prior to your group’s arrival and our housekeeping team was working as fast as they could to prepare for your arrival. However,…More PreviousNext123456…68Updating list… Still looking for a hotel? Highly rated hotels in DallasTrendyThe Westin Galleria Dallas 1,084 reviewsFamily-friendlyOmni Dallas Hotel 5,476 reviewsRomanticOmni Dallas Hotel at Park West 1,288 reviewsLuxuryHilton Dallas Lincoln Centre 1,146 reviewsShow PricesShow PricesShow PricesShow PricesAlso consider these accommodations in or near DallasCourtyard Dallas Addison/Quorum … 192 reviewsSpringHill Suites Dallas Addison… 238 reviewsDallas/Addison Marriott Quorum b… 378 reviewsHYATT house Dallas/Addison 350 reviewsShow PricesShow PricesShow PricesShow PricesView all 201 hotels in Dallas, ranked by popularityQuestions? Get answers from hotel staff and past guests. Ask a question Related hotels…

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