The Westin Dallas Park Central Hotel Hotels ReviewsAddress: 12720 Merit Dr, Dallas, TX 75251-1206
My stay at the hotel over a month ago was actually uneventful. The problem came after I left. When I checked out, the printer at the front desk was not working, so I opted to have my bill sent via email When I got home and saw the bill, I realized I was incorrectly charged for valet parking. Over the…More
I only spent a night in this hotel, but it was a comfortable stay. Although the property is aging slightly, the room was spacious, and the bed comfortable. The bathroom was sleek and stylish, but the toilet seat would not stay up on its own — yes, this is a detail, but this is an important one. The bar in…More
This hotel is significantly better since the remodel. Be sure and ask for a remodeled room as they are all not finished.The price is right, the staff were very helpful and professional. We ordered hors d'oeuvres from room service and they were very good.
I traveled on business, so I did not book this hotel, and I am unfamiliar with pricing and some amenities.The room was very nice, and after a day of travel, the bed was terrific. I consider it among the better hotel beds I have used. I often don't sleep well in hotels, but no such problems at the Westin….More
The updated look and renovation that has taken place at this Hotel is wonderfull. It is bright, fresh and clean. The staff has worked hard to please their guest especially Janina Partny the from Desk agent. She was the most friendly and helpfull person there.
Thank you for taking the time to complete a Westin survey. We appreciate the comments, and I’m pleased to know that our friendly professional staff took great care of you and accommodated your every need. Thank you again, and we look forward to giving you another excellent experience in the future.Jeremy BerlinGeneral ManagerMore James MSaint Louis, MissouriLevel Contributor 134 reviews 25 hotel reviews28 helpful votes
They need more help at the check in. S-L-O-W process. Six people in line at 7:00 pm. I interrupted the clerk and requested "back up". I am a Marriott guy and this hotel will need to upgrade first impression at Check in. First impression is important.Over all nice property. Not a lot in the area.
Thank you for taking the time to write a review regarding your stay. I want to apologize for the inconvenience you encountered at check in. Thank you for bringing this to our attention. We hope to have an opportunity to welcome you back in the future.Jeremy BerlinGeneral ManagerMore Nigel BLevel Contributor 49 reviews 4 hotel reviews7 helpful votes
I arrive and notice that Marriott has joined up with Westin so I ask for my Marriott platinum card to be recognized but refused as I had not linked the two cards. The attendant was not interested despite my insistence and knowing the benefits. I get to my room linked my cards and go down and get my benefits. The…More
I want to thank you for letting us know about your stay here at our hotel. I apologize for what occurred during your stay here at The Westin Dallas Park Central, as this is certainly not the standard in which we have set or aspire to exceed. While I wish you had a better experience, it is feedback like this…More Travelers are raving about these Dallas hotels The Westin Galleria Dallas Show Prices Dallas/Addison Marriott Quorum by the Galleria Show Prices Omni Dallas Hotel Show Prices La Quinta Inn & Suites Dallas Addison Galleria Show Prices Magnolia Hotel Dallas-Park Cities Show Prices ralph1026Plaistow, New Hampshire1 review
Had a pleasant experience, would recommend to others.Shelly made me feel at home she was professional but social as well.All I can say is I would go out of my way to come here again.I had many questions she had some answers to some but she tried to help me in every way she could.Ralph Silva
Thank you for your loyalty and taking the time to complete a Westin survey. We appreciate the comments, and I pleased to know that our friendly professional staff take great care of you and accommodate your every need. Thank you again, and we look forward to giving you another excellent experience in the future.Jeremy BerlinGeneral ManagerMore reneeglasscockHouston, Texas1 review
Great room, Great Service, Great Property, Great Food. I experienced amazing service by Brittany, Tony, Austin and Shelly…all workers in the bar, food service industry area. They were personable, attentive, and were genuinely upbeat! Loved them!
Thank you for completing a Westin survey. I am pleased to hear that our staff members made you feel so welcomed and that he made your stay so enjoyable. Our goal is to make life easier for our guests and to help them relax and revive and in your case, it seems that we have exceeded your expectations. Thank you…More mel19802016Kilgore, TexasLevel Contributor 30 reviews
The room was great. The Ned was comfortable and my wife loved the comforter. The room was well decorated as well not to gaudy but also not to modern or spartan. The bathroom was very nice the shower had a rain shower head and a shower wand. The two main reasons I can't give this hotel a 5 is the…More
Thank you for taking the time to fill out a survey regarding your Westin stay. I am disappointed to see that we were let down by our hotel service. This is a disappointment regarding the unacceptable experience that you had while you were a guest. I do appreciate that you have given me a detailed review of our hotel. Thank…More PreviousNext123456…70Updating list… Still looking for a hotel? Highly rated hotels in DallasRomanticOmni Dallas Hotel 5,477 reviewsLuxuryOmni Dallas Hotel at Park West 1,289 reviewsGreat valueHawthorn Suites by Wyndham Dalla… 617 reviewsLuxuryThe Highland Dallas 1,124 reviewsShow PricesShow PricesShow PricesShow PricesTravelers also viewed these Dallas hotelsWyndham Dallas Suites – Park Cen… 1,182 reviewsLe Meridien Dallas by the Galler… 724 reviewsHyatt Place Dallas / Park Centra… 387 reviewsHilton Dallas Lincoln Centre 1,146 reviewsShow PricesShow PricesShow PricesShow PricesView all 201 hotels in Dallas, ranked by popularityQuestions? Get answers from hotel staff and past guests. Ask a question Related hotels…