Sheraton Denver Downtown Hotel Reviews

Sheraton Denver Downtown Hotel Hotels Reviews

Address: 1550 Court Pl, Denver, CO 80202-5107


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The Location is central for Downtown Denver, but for a vacation weekend well certainly not choose this. I selected a 4 star name my price and am let down for my first time using the feature.The Hotel: Clearly meant for conventions, the hotel parking runs $37 a night, something I certainly wish i'd known for a quick get away…More

Great location, spacious room. Service not up to Sheraton standards:Despite requests at booking and check in, took 2 days to get room feather free. In fact, housekeeping replaced the poly pillows I had located with feather ones. Water not provided for the room unless requested; same for a bath mat for slippery tub floor. $5 Green Choice voucher for…More

I stayed here for four nights while attending a conference in the hotel. I think overall three and a half stars is about right.The pros:- The staff is very friendly and efficient. I'd forgotten my toothbrush and when I texted the front desk about it, then sent one up to me right away.- I liked my room….More

The staff of the hotel were attentive to anything I needed…no matter how small. The hotel is large and was perfect for the conference I was attending (1000+ attendees), but felt relaxed and friendly.Safe environment with prompt attention to an issue I had observed.Food delicious and nicely presented.

I have stayed at this hotel several different times. I have always enjoyed staying here. It is at the epicenter of the business and conference universe. It is on the edge of the 16th Street mall which makes it convenient to most of the downtown area and convention – whether you like walking or the free public transportation.The rooms…More

Nice room without any view. Noisey HVAC fan in hallway outside room. Friendly staff. Good location. Late-night room service horrid. Took entire predicted 40 minutes max to arrive with skimpy portion of barely lukewarm food in cardboard takeout box minus requested condiments in at a super-premium price including a mandatory 22% tip and $3 delivery fee. Sent it back -…More

Dear A_Michigan_Traveler,We are glad you felt your room to be nice and our staff, friendly. That being said, we are sorry to hear about your room service experience. This kind of service is unacceptable and we know we are capable of better. Thank you for this feedback, which will help us to make some necessary improvements. We would greatly…More tony777272St.AlbertLevel Contributor 8 reviews 5 hotel reviews28 helpful votes

Stayed at the Sheraton for a weekend trip to watch the Broncos. The location was very good and Easy to get to. 45min on new light rail train from airport to downtown ($9) . Then 16th street mall free shuttle to front of hotel. Lots of restaurants/pub/shopping options. Expected more of the room for the price. Small rooms that need…More

Dear tony777272,Thank you for taking the time to share your comments with us. We are glad you liked our easily accessible location, great nearby shopping and dining options, and friendly, helpful staff. While we are glad you slept well in your comfortable bed, we are sorry to hear your room did not entirely meet expectations. We do have different…More liz mLevel Contributor 7 reviews

Room was nice and clean. Small, bathroom very small. Bed was nice. This hotel is so large it's seem so easy to get lost from front desk to tower our room was in. I got lost 3 times. Staff was nice, but I will say it was very clean. So clean is what counts to me. But for the price…More

Dear liz m,Thank you for sharing your feedback with us. We are happy you liked your nice, clean, comfortable room and that our staff was pleasant to interact with. We would love to reserve a more spacious room for you the next time around. We hope to see you again soon.Sincerely,Tony DunnGeneral ManagerMore konagirl96740Kailua-Kona, HawaiiLevel Contributor 6 reviews 3 helpful votes

We started our family vacation in Denver at the Sheraton Denver Downtown, and it was the PERFECT place for this Hawaii family to acclimate to a completely different area of the world. We arrived later afternoon and was greeted by a very friendly and efficient staff at the Front Office. We got to our room and were so thrilled to…More

Dear konagirl96740,Thank you for taking the time to share your lovely experience with us. We are glad our central location and beautiful rooftop pool suited everyone’s different interests perfectly! It pleases us to know you enjoyed your time in the Sheraton Club Lounge with its convenient food and drink options and helpful concierge service. We are happy to hear…More Valerie RDenver, Colorado

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