Fort Lauderdale Airport / Cruise Port Inn Hotel Reviews

Fort Lauderdale Airport / Cruise Port Inn Hotel Hotels Reviews

Address: 1800 S Federal Hwy, Fort Lauderdale, FL 33316-2945 (Formerly Comfort Suites Airport & Cruise Port)






I'll start with the good. I got a good price and a nice room with shuttle service to and from both the airport (complimentary) and the Everglades Port Everglades (reasonable fee). The small staff tried hard to accommodate the large numbers of people like us, spending a night before and a night after a scheduled sea cruise.The entire facility…MoreReportHelpful?Thank golf1278 Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this reviewThank you for your comment. We appreciate that you chose our hotel for your Pre/Post Cruise lodging and that you found our price reasonable. Our Staff continues to work extremely hard to make your stay with us memorable. We do hope that you will give us another chance in April 2017. We are looking forward to the opening of our…MoreBianca S2 reviews

I will never recommend this hotel to anyone. The location is literally five minutes from the airport and it took them an hour to pick us up. They lied and blamed it on traffic which was far from the truth. There were other surrounding hotels whose shuttles has passed at least three times before they finally picked us up. The…MoreReportHelpful?Thank Bianca S Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this reviewThank you for taking the time to share your comments. We apologize for any inconvenience concerning the shuttle pick up. Our Drivers diligently work to accommodate the arrival and departure times of our guests from our two hotel locations. We are sorry to hear that the upgrade was not to your liking. We do hope that you will give us…MorelorilynndMenifee, California1 review

Staff went above and beyond to make our stay pleasant. All our needs were met. They also arrange transfers to ship. All went very smooth. We were indeed informed it was under construction so there were no surprises. Once complete it will be quite nice. Nice small pool area in corner. Good value for the $$. Lori G.ReportHelpful?Thank lorilynnd Ellen S, Director of Sales at Fort Lauderdale Airport / Cruise Port Inn, responded to this reviewThank you so much, Lori, for writing this review. We appreciate your understanding. I hope to have the pleasure of working with you again on another group when we become Four Points by Sheraton.Ellen SerraDirector of Sales & MarketingrobertfrischeExeter, United KingdomLevel Contributor12 reviews7 hotel reviews2 helpful votes

Diabolical service. Waited so long for airport transfer and there was no apology or accountability. Facilities were a joke – breakfast was held in a room, but at a time when I couldn't get it due to the slow airport pickup service. Lift didn't work. Shabby interiors. Absolute joke for the price of 120 US per night.MoreReportHelpful?Thank robertfrische Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this reviewYour comments are important to us. Thank you for taking the time to write your experience at our hotel. Our sincerest apologies for the delay with the shuttle. Our guests are usually informed that shuttle pick-up on the weekend for the airport can be prolonged. During our renovations, we have moved Breakfast to our former meeting room and provide an…Moretjssbn618Rhode IslandLevel Contributor15 reviews8 hotel reviews4 helpful votes

I would like to start by saying that I had stayed at this property on both ends of a cruise 4 times before when it was owned and managed by the Choice Hotels (Comfort Suites) chain and was totally satisfied with it. Also, I would like to point out that the staff here is not responsible for the disappointing stay…MoreReportHelpful?1Thank tjssbn618 Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this reviewYour comments are appreciated and definitely will be thoroughly reviewed. Renovations most certainly come with adjustments, and with that said, the elevators are a part of the renovation and are being worked on one at a time to ensure that our guests are able to utilize the elevator. Both elevators are expected to be operable by the end of the…MoreBarbara BSaint Louis, MissouriLevel Contributor39 reviews4 helpful votes

They did not tell us the hotel was under renovation! There was only 1 elevator working. When everyone tried to get to the shuttles in the morning, it was maddening. The free internet didn't work. The employees were nice but overworked and couldn't keep up with all the demands. Mix up at airport pick up. Not a pleasant experience.ReportHelpful?2Thank Barbara B Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this reviewThank you for your review. We are happy that you found our Staff to be nice during your stay. We are sorry to hear that your stay was not a pleasant experience. We are diligently working on the hotel renovations and becoming a Four Points by Sheraton, equipped with a restaurant and bar.crimetekKinderhook, New YorkLevel Contributor20 reviews5 hotel reviews15 helpful votes

I cannot believe a place under major construction does not advise of it while booking.The entire property has construction debris,fencing etc.The elevator kept quitting while in operation..only one was working 20 minutes from first floor to 7th.The road noise is crazy,sirens all night.Terrible shuttle service, over an hour to show up. Poor communication from the front…MoreReportHelpful?1Thank crimetek Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this reviewWe thank you for sharing your comments and please know that as we go through the construction phase, we are expeditiously working on becoming a Four Points by Sheraton in April 2017, equipped with a restaurant and bar, as well as meeting room space to accommodate our guests' needs. We hope that you will reconsider and give us a second…MoreJudith BCarol StreamLevel Contributor9 reviews7 hotel reviews1 helpful vote

Actually, the room was O.K. However, the hotel is being remodeled, and only one of their two elevators was working. Because so many people from the hotel were leaving for the cruise port that day, it was difficult to get to the lobby to make our shuttle. We were on the 6th floor out of 7, and actually missed the…MoreReportHelpful?1Thank Judith B Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this reviewThank you for taking the time to complete a review. We apologize for the number of challenges that you experienced while staying at our hotel. We're happy that the Shuttle was able to get you to the Port in ample time for your cruise. We hope that you will come back as we are in the process of becoming a…MoreGT in DCWashington, DCLevel Contributor65 reviews37 hotel reviews108 helpful votes

Usually if a hotel is clean and quiet, I'm fine…..but I missed a breakfast and place to sit outside. Also found the price a bit high.The front desk folks were fabulous—-couldn't ask for better! Full kitchen would make it great for longer stays—-which I think is their main focus.MoreReportHelpful?2Thank GT in DC Ellen S, Director of Sales at Fort Lauderdale Airport / Cruise Port Inn, responded to this reviewThank you for this nice review; however, I am wondering if you selected the correct hotel to review. We offer a full hot buffet breakfast daily and we do not target long stays as we are just 2 ½ miles from the airport and 1 mile from Port Everglades. Our rooms have a refrigerator and a microwave and we do…MoreRobertgGoldcoastGoldcoastLevel Contributor26 reviews5 hotel reviews6 helpful votes

We stayed her pre cruise in early November 4 rooms in total. Old, dated and very limited in service. The offing for breakfast was appauling.They are currently doing a upgrade and company change ( the refirb was not mentioned when we booked )It is in my view way to expensive for what it is, we will not returnReportHelpful?1Thank RobertgGoldcoast Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this reviewWe thank you for taking the time to share your review. We are happy to know that you found our location to Port Everglades as a plus. We would love to have you stay with us after April 2017, as we are anxiously awaiting becoming a Four Points by Sheraton, equipped with a restaurant and bar.PreviousNext123456…81Updating list… Questions? Get answers from hotel staff and past guests. Ask a question Related hotels…

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