Candlewood Suites Galveston Hotel Reviews

Candlewood Suites Galveston Hotel Hotels Reviews

Address: 808 61st St, Galveston, Galveston Island, TX 77551-1099


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The staff was very friendly at check in and check out, but upon arriving at the hotel, the first thing you notice is the high security fence. It felt like pulling into a prison parking lot. The lobby was pretty messy and the rooms were not very sound-proofed.ReportHelpful?Thank Badluck711 matthew s1 review

Right next to the beach, which was awesome! It was very clean, and well kept hotel. Staff was super nice, and friendly as well, they offered breakfast which was a plus. Amazing visit, and will for sure be back.ReportHelpful?Thank matthew s Lori RUpland, CaliforniaLevel Contributor11 reviews7 hotel reviews4 helpful votes

The rooms are suites with full kitchens and stocked full of basics needs if you want to cook a meal and prepare something. You have a stove, oven, microwave, toaster and anything else you you may need. The rooms are pretty clean but beware the rooms are not cleaned daily. You have to return your towels to the desk to…MoreReportHelpful?Thank Lori R Rachel M1 review

Loved our hotel room. Stayed for 3 days, 2 nights. big bathroom and big room, nice tv and full size fridge, but I guess it was too good to be true… on night 2, we saw a GIANT cockroach scurrying along the wall at night with the lights on (which makes me wonder where the other ones are) I don't…MoreReportHelpful?Thank Rachel M IHGService, Guest Relations Manager at Candlewood Suites Galveston, responded to this reviewDear Rachel M,Thank you for taking the time to write us a review regarding your stay. We appreciated the time and effort you have taken to inform us of your experience. I am glad to read that you have regarded our staff to be friendly and loved our rooms. On the other hand, I was disappointed to read that…MoreDaveU5602WVFreeport, TexasLevel Contributor6 reviews2 helpful votes

Rooms were clean, comfortable with full kitchen and stocked with essentials for an extended stay. The suite we were in had a separate bedroom from the living area making it quite spacious. The facility was older, but reasonably well maintained. The staff was friendly and unusually helpful. The price was low for the Galveston area and as such, I felt…MoreReportHelpful?1Thank DaveU5602WV karenh112016Lake Jackson, Texas2 reviews1 helpful vote

We absolutely enjoyed our stay at this hotel, Ali the manager and his staff were super friendly and very helpful through the process. Rooms were clean and kitchen was stocked with items that made life very easy for us with the large wedding party we were entertaining. Can't say enough about the kindness we were shown while we stayed there,…MoreReportHelpful?1Thank karenh112016 Karen L1 review1 helpful vote

We had an amazing visit at this hotel. Ali and his staff were very kind and helpful, made us so comfortable too. We were able to enjoy our friends and family that we don't get to see very often, it was like a reunion for us all. The rooms were so clean and fresh , I couldn't get over the…MoreReportHelpful?1Thank Karen L tenthdayDenton, TXLevel Contributor27 reviews20 hotel reviews13 helpful votes

We booked this stay for a wedding in Galveston. We had planned to bring our puppy and were looking for something budget friendly to do so and absorb the pet cost. However, then we all fell ill with strep throat and made other arrangements for the dog.The staff were super friendly and it was nice to have coffee available…MoreReportHelpful?Thank tenthday IHGService, Guest Relations Manager at Candlewood Suites Galveston, responded to this reviewDear tenthday,Thank you so much for your review of our hotel. We are pleased to know you liked the fine location of our hotel in the area. On the other hand, we would like to apologize for the shortfalls you have noticed with the cleanliness of your suite and the unusual smell in the hallways. We highly value views,…MoreDixie2418Bossier City, LouisianaLevel Contributor35 reviews10 hotel reviews8 helpful votes

Although the hotel is not on the beach, it is a great location and easily accessible. We had two rooms and the staff put us close together for easy access. Full size fridge, microwave, stovetop and a dishwasher! Target close by for last minute items. The hotel staff were very nice and accommodating.ReportHelpful?Thank Dixie2418 blmontgMont Belvieu, TexasLevel Contributor3 reviews6 helpful votes

A group from work booked this hotel for a training class in Galveston. I did not know that places this nasty even existed. We stayed one night and everyone in our group had roaches in their rooms. The view from the rooms is literally a dump out back. My wife and I had port a cans out our window. The…MoreReportHelpful?3Thank blmontg IHGService, Guest Relations Manager at Candlewood Suites Galveston, responded to this reviewDear blmontg,Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay due to the unacceptable cleanliness of the room and level of staff service received. I want to assure you the Hotel is very proud of its level of service, cleanliness and quality of its product. I…MorePreviousNext123456…14Updating list… Questions? Get answers from hotel staff and past guests. Ask a question Related hotels…

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