Courtyard Gatlinburg Hotel Reviews

Courtyard Gatlinburg Hotel Hotels Reviews

Address: 315 Historic Nature Trl, Gatlinburg, TN 37738-3346


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Newer Courtyard which is just a short walk from the main strip. Quick efficient reception, very nice room and we had a comfortable quite restful sleep.Lot's of restaurants and shops nearby and Nov was a great time of year to visit.MoreReportHelpful?Thank b c Lindsey K, Manager at Courtyard Gatlinburg, responded to this reviewb c, Thank you for taking time out of your day to review our property. We are very fortunate to have a great hotel and a great management company that cares about our employees and all of our guests. We appreciate your kind words and hope that you will choose to come back to Gatlinburg and stay at Courtyard Gatlinburg…Morejayne_m_bell68WinchesterLevel Contributor10 reviews3 hotel reviews1 helpful vote

Courtyard is a relatively new hotel in Gatlinburg. The staff is very friendly the rooms are fresh and clean in appearance. The beds are not too firm or too soft. The bedding blanket and pillows are fluffy and comfortable.ReportHelpful?Thank jayne_m_bell68 Lindsey K, Manager at Courtyard Gatlinburg, responded to this reviewJayne_m_bell68, Thank you for taking time out of your day to review our property. We appreciate all of our guest feedback and use it to applaud our staff and to train to improve. We hope you will share your good experience with your friends and hope to see you back at Courtyard Gatlinburg soon! Warm wishes for safe travels.LoveTenn4lifeBarataria, LouisianaLevel Contributor35 reviews13 hotel reviews39 helpful votes

I first stayed at this hotel in October of 2015, and was very impressed, so this time I returned with my family. The staff was super friendly, always greeting us each time we entered and exited the hotel. The housekeeping was great, and never disturbed us while we were in our room. Upon returning each day our room was always…MoreReportHelpful?Thank LoveTenn4life Lindsey K, Manager at Courtyard Gatlinburg, responded to this reviewLoveTenn4life, We appreciate your feedback and time in reviewing our property. We are humbled by the great comments you left and will be sure to share your review with the rest of our team. The hotel industry is challenging to say the least, but folks like you and your family make our jobs very rewarding. We will continue to work…MoreHeavenly94Level Contributor13 reviews8 hotel reviews3 helpful votes

Beautiful courtyard! Spacious modern rooms! Now my favorite place to stay in Gatlinburg! Easy walking distance to downtown & directly across road from convention center. Easy self parking. Lots of meeting spaces available or just areas on main level to hang out.MoreReportHelpful?Thank Heavenly94 Lindsey K, Manager at Courtyard Gatlinburg, responded to this reviewHeavenly94, We appreciate your kind words and your time in responding about your stay at Courtyard Gatlinburg. We are happy to hear that you noticed and enjoyed all of the little getaway spots throughout the lobby. One place that is nice and quiet and a little out of the way is just down the hall at the meeting rooms. There…MoremundusDe Haan, BelgiumLevel Contributor88 reviews83 hotel reviews216 helpful votes

Our room had a terrace and was facing the city. Our room was an ADA room with a shower, it was not our preference but we had chosen a king bed and room with terrace and this type of room is not a frequent type of room in this Courtyard, queen beds are more frequent. Although our room was overlooking…MoreReportHelpful?Thank mundus Lindsey K, Manager at Courtyard Gatlinburg, responded to this reviewMundus, Thank you for reviewing Courtyard Gatlinburg and providing us with your honest feedback. We cannot continue to improve or excel without the help of our guests and the dedication of our staff. As you mentioned, we are in a great location where we get to enjoy the best of the parkway and the best of the serenity of being…MoreSylvia BLawrenceville, Georgia, Usa1 review

The hotel is new and was clean, modern and conveniently located off the main road in Gatlinburg. Staff was friendly and helpful. Will definitely return! Loved the fireplace in the lobby with good seating and the outdoor fire pit as well. Great place to stay!MoreReportHelpful?Thank Sylvia B Lindsey K, Manager at Courtyard Gatlinburg, responded to this reviewSylvia B, We appreciate your time in responding and leaving us feedback. We could not have an "awesome hotel" without the continual work and training from the rest of our team. We are never flawless but will continue to work towards creating a warm and welcoming environment with a positive and memorable experience. We hope you will share your kind…MoreKae SChatham, CanadaLevel Contributor11 reviews6 hotel reviews7 helpful votes

This hotel is new, clean and modern. A beautiful place to stay during the week. As Gatlinburg is a bit of a tourist trap the prices go up dramatically on the weekends. The staff were very friendly and could not do enough for you. The bed was very comfortable and we had a spacious room. They have a beautiful large…MoreReportHelpful?Thank Kae S Lindsey K, Manager at Courtyard Gatlinburg, responded to this reviewKae S, Thank you for taking time out of your day to review our property. Your kind words and positive feedback are refreshing! We truly could not make it without the support of our guests and our owners. We are very fortunate to work in a beautiful setting every day we come to work. We hope that we will get…MoreRita G1 review

Watch out our room 219 booked one month in advance had a white rubber roof and the back door of a pancake restaurant to look at during our stay. This hotel said they had rooms with electrical wires in the middle of some windows too. So if your looking for a nice view of Gatlinburg or the mountains go to…MoreReportHelpful?Thank Rita G Eric T, General Manager at Courtyard Gatlinburg, responded to this reviewHello Rita G, thank you for taking the time out of your day to review your stay with us. I certainly understand the frustrations that you experienced. As you can see from the many reviews we have on TripAdvisor, our staff goes above and beyond for our guests any time that we have an opportunity. It is very challenging to…MoreMovieGuyParadise_CAParadise, CALevel Contributor38 reviews27 hotel reviews51 helpful votes

Don't expect any pleasant employees at this hotel. Our 2 night stay was ruined by staff multiple times. The worst was calling at 11am sharp to see if we were out of our room or leaving soon. We were about to walk out, 3 minutes later another call same question, I had to walk back in to answer the phone….MoreReportHelpful?Thank MovieGuyParadise_CA Lindsey K, Manager at Courtyard Gatlinburg, responded to this reviewMovieGuyParadis_CA, Thank you for taking time out of your day to review our property. We appreciate all of our guest feedback, so it was very disappointing to hear that our staff did not make you feel welcome and you felt you were rushed out. As you can read from most of our reviews below, this is not something that is…MoreALTX01TXLevel Contributor85 reviews77 hotel reviews28 helpful votes

Modern hotel with very spacious rooms and bathrooms and super clean. Excellent location near the parkway yet quiet with beautiful views of the smoky mountains specially at this time of year with the leaves changing color ! The courtyard area with the huge fire pit is so relaxing. Very attentive and efficient housekeeping staff. I strongly recommend this hotel to…MoreReportHelpful?Thank ALTX01 Lindsey K, Manager at Courtyard Gatlinburg, responded to this reviewALTX01, Thank you for reviewing our property. We are very fortunate to be in such a great setting within the Smoky Mountains. The beauty surrounding us never gets old! We are happy that you could take time out of your life and busy schedule to visit. Dan, Neha, and Kyle are all have unique personalities and bring something different to…MorePreviousNext123456…24Updating list… Questions? Get answers from hotel staff and past guests. Ask a question Related hotels…

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