Econo Lodge Inn & Suites Hotel, Gatlinburg Reviews

Econo Lodge Inn & Suites Hotel, Gatlinburg Hotels Reviews

Address: 135 Reagan Dr, Gatlinburg, TN 37738-3362


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We recently stayed at this hotel, great pricing, friendly staff, older but clean, close to everything, smaller breakfast choice but yummy, close enough to walk to Main Street attractions and shopping.When we had car trouble Pam helped us find a good local shop to get it repaired. She told us we could call enterprise car rental and they would…MoreReportHelpful?Thank lizbarbara jwburgosOrlando, FloridaLevel Contributor37 reviews5 hotel reviews5 helpful votes

You couldn't ask for better for the price; it was crazy cheap. It is clean, they have free breakfast, free wifi, and comfy beds.Cons: The breakfast is mediocre; cereal, coffee, juice, some sausage, waffles. The wifi kind of sucks, cuts out alot, but to be fair I think it's the service in this city because other attractions we went…MoreReportHelpful?Thank jwburgos Lauren PLevel Contributor3 reviews

The hotel is simple, but our bedroom was clean, the beds were good and comfortable. For the amount we paid it was worth it. The breakfast was also a good thing! Friendly staff. The location is perfect! You can go walking everywhere at the main street!ReportHelpful?Thank Lauren P Pamela F, General Manager at Econo Lodge Inn & Suites, responded to this reviewThank you for your compliments on our breakfast and being comfortable during your stay. The comfort of our guests is what we strive for with everyone and it is greatly appreciated when this is acknowledged. We send our many thanks for being our guests and hope to see you in the future!23JaxLouisville, KentuckyLevel Contributor46 reviews11 hotel reviews35 helpful votes

We have stayed at this Econo Lodge for many years. It used to be a really good price, which compensated for it's mediocrity. The prices have increased, and the hotel has just gotten older and dirtier. The location is perfect though, right behind Ripley's Believe It or Not Museum.We had a queen suite with 2 queen sized beds and…MoreReportHelpful?1Thank 23Jax Pamela F, General Manager at Econo Lodge Inn & Suites, responded to this reviewOur property is in the process of updating: remodeled bathrooms and new mattresses. I do send my apologies for this inconvenience. I do appreciate you being our loyal guests and choosing to stay at our property. We hope that you will give us another chance to provide you with superior service in the future.MoreLizz3Level Contributor10 reviews3 hotel reviews4 helpful votes

Upon arriving there was a family in front of me complaining about there room being dirty at check in this had already gave me a scare but being a employee for hotels for years i thought sometimes you got to give the benefit of a doubt sometimes you just cant make people happy. The desk clerk didn't want to solve…MoreReportHelpful?1Thank Lizz3 Pamela F, General Manager at Econo Lodge Inn & Suites, responded to this reviewIt is always disappointing when a guest has a negative experience with their stay. I am also disappointed that we did not have a chance to correct the negative. I do apologize for the issues you encountered. We will us your review to improve our guest experiences.MoreRj RCincinnatiLevel Contributor33 reviews28 hotel reviews20 helpful votes

This is a hotel just off the strip in Gatlinburg (very convenient). My wife and I stayed 2 nights during the week. The city was not busy as it was Mid November. We stayed in the annex building across the street from the main hotel. It was a very old building with a very cramped parking area. The room was…MoreReportHelpful?Thank Rj R Pamela F, General Manager at Econo Lodge Inn & Suites, responded to this reviewWe appreciate you all being our guests and taking the time to let us know about your stay. We are in the process of updating our property and we will use your comments to help with those upgrades. We hope you will give us another try in the future.MoreAngela DPall Mall, Tennessee, United StatesLevel Contributor8 reviews3 hotel reviews5 helpful votes

Our stay was great. When we arrived, we were upgraded from a regular room to a suite at no extra charge. The fireplace was very nice. The hotel is older, but has been updated. Our room had an updated bath and new mattresses. The location is also great.We easily walked to everything we wanted to see in Gatlinburg. It was…MoreReportHelpful?Thank Angela D Pamela F, General Manager at Econo Lodge Inn & Suites, responded to this reviewI have passed along all your wonderful compliments to the staff and they send their warm thanks. Our location is just a short walking distance of all the entertainment and shopping in downtown Gatlinburg. Also, the entrance to the Great Smoky Mountain National Park is only four blocks away. We appreciate you all being our guests and hope to see…Moresmoky20162016Gatlinburg, Tennessee1 review

Staff was very nice and helpful. We stopped by early because we would not be coming back until late at night. The front desk clerk (Ray) was great and got us in a room with no problem. There appears to be a good bit of renovation going on which is understandable. Our room appeared neat and had a nice open…MoreReportHelpful?Thank smoky20162016 Pamela F, General Manager at Econo Lodge Inn & Suites, responded to this reviewIt is always a pleasure to read wonderful compliments about our employees and our accommodations. I do apologize for the issue with the water. We are updating our bathrooms and the water had been shut off for a short time. We appreciate you guys being our guests and hope to see you in the future!MorebjcliqLevel Contributor60 reviews16 hotel reviews47 helpful votes

Always stay here because it is a great place. Everyone takes care of any concerns I have. Quick check in and out. They are updating the rooms right now but the noise is minimal. The location is great only a block off the parkway.ReportHelpful?Thank bjcliq Pamela F, General Manager at Econo Lodge Inn & Suites, responded to this reviewWe send our many thanks to you guys for being our loyal guests. Our location is great for being in the center of all the entertainment, restaurants, and great shopping. We are looking forward to your return visit and send our warm wishes for Happy Holidays!Alice C1 review

The staff especially Pam, was so pleasant and helpful. Our room was clean and roomy. We will definitely stay here when we visit Tennessee again. Was within walking distance of everything we wanted. All I can do is brag on this place no complaints from me…ReportHelpful?Thank Alice C Pamela F, General Manager at Econo Lodge Inn & Suites, responded to this reviewThe staff and I were so pleased to learn that we had a part in making your stay in Gatlinburg enjoyable! Thank you all for being our guests and for all the kind compliments. We are all looking forward to your next visit. Until then take care and Happy Holidays!PreviousNext123456…51Updating list… Questions? Get answers from hotel staff and past guests. Ask a question Related hotels…

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