Glenstone Lodge Hotel, Gatlinburg Reviews

Glenstone Lodge Hotel, Gatlinburg Hotels Reviews

Address: 504 Historic Nature Trl, Gatlinburg, TN 37738-3339


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We truly enjoyed staying here. The staff were so friendly and helpful. The hotel is clean and they do not charge for parking. A beautiful indoor pool area. A nice area to,have a cheap breakfast in the morning with an amazing Buffett(not included in the price of stay)ReportHelpful?Thank Kae S Michael MLevel Contributor53 reviews5 hotel reviews7 helpful votes

No microwaveNo clockNo closetOld style a/c – heat unit with no thermostat just hotter or colder knob and fan never goes offNo complimentary breakfast. They have restaurant you can buy breakfast.Very small room not good for 4. No room for bags.Water is EXTREMELY HOT in sink and shower. We tested and it was 145…MoreReportHelpful?Thank Michael M SKOnLooseNational Capital Territory of Delhi, IndiaLevel Contributor15 reviews4 hotel reviews4 helpful votes

Decent location, 10 minute walk from main road. Decent property. My room was on the side and not accessible from the front elevator. Facade and front desk were nice. However my room access was from an open floor just like a motel. Overall a decent stay.ReportHelpful?Thank SKOnLoose Douglas1526West Chicago, Illinois2 reviews

My fiancé and I stayed here for 4 nights while we visited Gatlinburg and Great Smoky Mountains National Park. It is a nice hotel with a very nice pool & hot tub area. The hotel was packed and we never got a chance to use the pool or hot tub because it was usually very crowded. I read some previous…MoreReportHelpful?Thank Douglas1526 GtownGingerLevel Contributor16 reviews5 hotel reviews10 helpful votes

My husband & I were in Gatlinburg for a 4 day, 3 night stay which included a resort presentation for another property & this hotel was one of the choices we could stay in. I chose it for its location close to the resort and for the indoor pool with 2 story waterfall. I thought this would be more relaxing…MoreReportHelpful?Thank GtownGinger InsuranceLady2uLevel Contributor9 reviews3 hotel reviews

Purchased through Groupon, the rates were great for five nights! Location is on a side street from the main parkway keeping you close to the action but in a quieter area. The hotel is older but updated…big, spacious and clean. Very helpful and courteous staff.The only negative…the bed was not comfortable.ReportHelpful?Thank InsuranceLady2u Phyllis JWinchester, KentuckyLevel Contributor120 reviews35 hotel reviews50 helpful votes

This Lodge is nice but if your looking for a 5 star facility this is not the place. Our room was clean with plenty of clean towels. The bed was comfortable and the bathroom clean. This is an older Lodge and still needs some refurbishing. We were on the 3rd floor and the elevator was in poor working condition. We…MoreReportHelpful?Thank Phyllis J glenstonelodge, Webmaster at Glenstone Lodge, responded to this reviewDear Guest,Thanks for staying with us at our lodge in Gatlinburg. I’m very glad that our hotel impressed you in so many ways, but I sincerely apologize for any ways in which we let you down. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope…MoreToby HWestern NCLevel Contributor133 reviews15 hotel reviews60 helpful votes

We stayed here quite a bit when our children were smaller and enjoyed every visit. My wife and I returned for the first time in a few years with fond memories and high expectations. The only room type available when I made the reservation was an exterior entry room described as overlooking the outdoor pool. We were warmly greeted upon…MoreReportHelpful?1Thank Toby H glenstonelodge, Webmaster at Glenstone Lodge, responded to this reviewDear Guest,Thanks for staying with us. I'm glad that many aspects of your stay at our Gatlinburg lodge were great. But I sincerely apologize for the noise you experienced and any other situations that were less than ideal. Our goal is to satisfy every guest, and I regret that we let you down. We'll do better for you next…MoreJeff C2 reviews1 helpful vote

We stayed 5 nights and had a bug in our bed EVERY night. Very gross! The roooms seemed clean, so I don't know what their problem is. The TV volume is restricted too low so that you can't hear it clearly from bed. The pool and hot tub were fun, but I won't stay there again.MoreReportHelpful?Thank Jeff C Claudette G, Director of Sales at Glenstone Lodge, responded to this reviewThank you for posting a review regarding your recent stay at the Glenstone Lodge. I am shocked to hear about your problem. I see where you had 3 rooms for 5 nights but after further research didn't find any records that you had contacted the front desk to make us aware of the problem you experienced, to be addressed! Your…MoregenehardestyAnderson, IndianaLevel Contributor3 reviews

Found this hotel on line on short notice. Found the location and facility very nice. Was welcomed at the front desk. All staff was excellent including the breakfast staff. Breakfast Buffet was excellent. Would return and recommend.ReportHelpful?Thank genehardesty Claudette G, Director of Sales at Glenstone Lodge, responded to this reviewThank you for your comments regarding your recent stay at the Glenstone Lodge. We are pleased to learn that you found satisfaction with our facility, location and our breakfast buffet cooked to order by the Chef. We look forward to seeing you again next time you are in Gatlinburg. We appreciate you.PreviousNext123456…90Updating list… Questions? Get answers from hotel staff and past guests. Ask a question Related hotels…

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