Quality Inn Hotel, Gatlinburg Reviews

Quality Inn Hotel, Gatlinburg Hotels Reviews

Address: 950 Parkway, Gatlinburg, TN 37738-3104 (Formerly Bon Air Lodge)


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There are not enough words to describe how absolutely filthy this place is!! I was disgusted from the moment we walked into our room. We requested a room in the "new" building on the hill. Not new. Not clean. Dead bugs, dirt, and hair filled our sink, the couch cushions were pushed to far back you could see the pull…MoreReportHelpful?1Thank aandbmom89 adgmomof2Level Contributor4 reviews3 hotel reviews4 helpful votes

We drive up from GA and stay here everytime unless they are booked. We are never disappointed. Mike is super friendly and so is the rest of the staff. Rooms are always clean and my daughter loves the indoor pool/lazy river. We had to cut our trip short this time due to an unforseen personal problem & they happily obliged….MoreReportHelpful?1Thank adgmomof2 clmcnulty84niota1 review1 helpful vote

Enjoyable stay, would recommend to others. Very convient to surrounding things. The hotel staff helpful and respectful. Nice, clean rooms. I would suggest serving breakfast for longer its hard to get everyone up and ready in time to get down for breakfast but selection is good and fresh.ReportHelpful?1Thank clmcnulty84 Beverly HOrlando, FloridaLevel Contributor37 reviews6 hotel reviews17 helpful votes

The man at the desk upon our arrival was not friendly, in fact, rather rude. His directions to the room were poor. Although the room was supposed to be non smoking, the pillows reeked of smoke. The room itself was musty when we first walked in. The breakfast offered was fair, although not nearly as nice as other places we…MoreReportHelpful?Thank Beverly H Shirley WNashville, TennesseeLevel Contributor12 reviews3 hotel reviews5 helpful votes

This past month I received a bill of $55.00 for no show. Funny thing is I don't recall making a reservation there, next of all, had I made one I would have canceled it. On the date of the reservation we were at Balsam Mountain Inn. I am almost certain this reservation was not made by me.ReportHelpful?2Thank Shirley W Krysten3Level Contributor11 reviews4 hotel reviews11 helpful votes

This hotel was located right in the middle of town. The staff was extremely friendly and the service was great! The rooms were very clean, however it doesn't receive all 5 points in my review because one of the rooms smelled very old and smokey as if it had been smoked in just moments before. The continental breakfast could have…MoreReportHelpful?Thank Krysten3 WMScotlandScotland1 review1 helpful vote

Generously sized rooms and friendly desk service at the gateway to the park.ReportHelpful?1Thank WMScotland A TripAdvisor MemberBoone, NC1 review7 helpful votes

We stayed at the hotel much to our dismay… When we arrived we asked to upgrade and was told that we could not …Don't know why either. Pool was disgusting, room didn't even have a clock radio and our "overlook" off the balcony was terrible…trash all around. Needless to say we won't go back there again.ReportHelpful?7Thank A TripAdvisor Member Holidaybarbohio1 review10 helpful votes

I've stayed at the Bon Air since the early 1980s and returned last summer for a few nights. It is sad to see a favorite decline so. Twice, the room was not cleaned. When I asked about it, I was told "too bad, housekeeping is gone for the day." The ice machine (new building) overheated and smelled like it was…MoreReportHelpful?10Thank Holidaybarb A TripAdvisor MemberMacon, GA1 review7 helpful votes

We stayed at this dump for a Memorial Day, 2004 trip. This is the WORST place I have EVER stayed! Like many other reviewers on here, we stayed here, sight unseen except for the brochure and pics online, because they accept pets and we knew they were located in the area of Gatlinburg we wanted to pretty much frequent while…MoreReportHelpful?7Thank A TripAdvisor Member PreviousNext12Updating list… Questions? Get answers from hotel staff and past guests. Ask a question Related hotels…

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