Reagan Resorts Inn Motel, Gatlinburg Reviews

Reagan Resorts Inn Motel, Gatlinburg Hotels Reviews

Address: 938 Parkway, Gatlinburg, TN 37738-3104 (Formerly Quality Inn at the Convention Center)


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I cannot tell you about the rooms/parking/hot or cold showers, but I can tell you what great customer service this hotel has. The fires that destroyed a lot of the Smokey Mountains had caused several hotels to cancel due to damage. If you booked online thru booking.com, they didn't tell you if they were open or closed. We had double…MoreReportHelpful?Thank ambowers44 Micki P, General Manager at Reagan Resorts Inn, responded to this reviewThank you for your review.We understand it was out of everyone's control that you could not honor your reservation. We would not expect you to still pay due to the wild fires and devastation in Gatlinburg. We understand revenue is important especially during this time but our returning guests are more important. We are very proud of our staff…MoreU4511TWlindaeDayton, Ohio1 review

I like the location very much it was easy to get out if you hit it just right. The value was pretty good for the time that we went. the rooms were very clean and the beds were very comfortable. all in all it wasn't bad.MoreReportHelpful?Thank U4511TWlindae Micki P, General Manager at Reagan Resorts Inn, responded to this reviewThank you for your review.Our guests impression mean a lot to us and helps us in our continued efforts to better our property. We are glad you found our location convenient. Being able to walk everywhere is nice when Gatlinburg traffic gets busy. Our staff tries to give every guest a clean, comfortable and memorable stay and I will…MoresandradO8794CUHodgenville, Kentucky1 review

The room was very clean but I never got a hot shower, I was told the boiler had to be restarted. The pipes made a lot of noise, waking me up each morning. I won't go back. Breakfast was very limited with minimal fresh fruit and no eggs at all.MoreReportHelpful?Thank sandradO8794CU Micki P, General Manager at Reagan Resorts Inn, responded to this reviewThank you for sharing your experience with us and fellow travelers.On behalf of our entire hotel, I apologize for failing to meet your expectations. Our maintenance department has been notified again about the hot water and is making sure everything is in working order. We apologize for any inconvenience this caused. The breakfast is simply a Quick Start Breakfast…MoreKaylee P1 review

The Reagan Inn is great for a quick weekend getaway, however, the room I believed I was booking (i.e. The basic room in every picture on the internet) was not the one we stayed in. To say the least our room was very outdated but clean. Our housekeeper, Margarita, was very sweet and always kept our room stocked with clean…MoreReportHelpful?Thank Kaylee P Micki P, General Manager at Reagan Resorts Inn, responded to this reviewThank you for your review.On behalf of our hotel, I apologize for not meeting all your expectations. We are in the process of updating our rooms. Our breakfast is just a Quick Start Breakfast nothing hot. There are several restaurants in town, within walking distance, and if you ever need a recommendation on one please contact our front desk….MoreLarry SRochelle, IllinoisLevel Contributor33 reviews10 hotel reviews17 helpful votes

We stayed one night at the Reagan Resort. Gatlinburg is overcrowded with traffic and people but once you get settled in, you can walk to all of the attractions in the downtown. Parking was adequate and the staff was very friendly. Room was clean. We didn't eat any breakfast but there was a continental one provided. Stop and go traffic…MoreReportHelpful?Thank Larry S Micki P, General Manager at Reagan Resorts Inn, responded to this reviewThank you for your review and wonderful rating.Our guests impression mean a lot to us and helps us in our continued efforts to better our property. We are glad you found our location convenient. Being able to walk everywhere is nice when Gatlinburg traffic gets busy. Our staff tries to give every guest a clean, comfortable and memorable stay…MoreTravelingKate1209Tennessee, United StatesLevel Contributor15 reviews6 hotel reviews5 helpful votes

Old rooms, nasty front desk people, limited parking. Just don't stay here! After arriving, check in took forever and then we had to switch rooms 3 times to get a decent room. Parking is slim and only one car is allowed per room. The sinks are ancient and there is no water pressure and attempt at showering failed with only…MoreReportHelpful?Thank TravelingKate1209 Micki P, General Manager at Reagan Resorts Inn, responded to this reviewThank you for your review.On behalf of our entire hotel, I apologize for not meeting your standards. Our guests are very important to us and we take all reviews seriously. I will make sure to address my front desk staff about the way you were treated and our housekeeping staff for the cleanliness of your room. We are always…MoretxlnstrRock Hill, South CarolinaLevel Contributor304 reviews26 hotel reviews92 helpful votes

We have been to Gatlinburg about 25 times but never stayed at Reagan Resort. The location is great. Really close to the "better" restaurants/shopping in Gatlinburg. Check-in was quick as well as check-out. The rooms are located above the parking garage. The elevator was a little slow. Our room was nice and overlooked the pool area. Very comfortable. The TV…MoreReportHelpful?Thank txlnstr Micki P, General Manager at Reagan Resorts Inn, responded to this reviewThank you for your kind review. We will make sure to share it with our staff as encouragement and recognition. We are thrilled you enjoyed your time in Gatlinburg and we wish you would have found us sooner. Our returning guests are very important to us. We do our best to accommodate all your needs and try to make each…MoreDannyK47Waynesville, North CarolinaLevel Contributor11 reviews3 hotel reviews6 helpful votes

Made a spur of the moment visit to Gatlinburg after a hurricane rain-out at Myrtle Beach. Picked the Reagan Resorts to stay for it's central location in town, covered parking for probably 90% of guests. It's an older resort, but well kept, back off the street a bit, so unless you have a noisy next door visitor as we did,…MoreReportHelpful?Thank DannyK47 Micki P, General Manager at Reagan Resorts Inn, responded to this reviewThank you for your wonderful rating and kind review.We always strive to give every guest a clean, comfortable, and enjoyable stay. We are thrilled we met your expectations and that you found our location so convenient. We are happy you enjoyed the cleanliness and size of the rooms. We are very proud of all of staff here at the…MoreStephen SVarnell, Georgia, United StatesLevel Contributor116 reviews30 hotel reviews40 helpful votes

We stayed here one night with some friends. Rooms are clean and spacious. The complimentary breakfast is good. The location is perfect for enjoying downtown Gatlinburg. The price was higher than I expected but comparable to several other hotels in the area.MoreReportHelpful?Thank Stephen S Micki P, General Manager at Reagan Resorts Inn, responded to this reviewWe greatly appreciate your review and high rating you've shared with us and fellow travelers.We want each guest to have a wonderful vacation experience while staying with us and we are thrilled we met your expectations. Our location is a great asset for us. You are correct. We are located within walking distance to the restaurants and all the…MoreTeresa MBluefield, West VirginiaLevel Contributor4 reviews1 helpful vote

we stayed here for one night just as a last minute getaway. The room is very clean and roomy. It was peaceful and the only thing to dislike was our room did have a balcony but it faced another building so it didn't have a view, but we were not there long so it didn't matter to us.MoreReportHelpful?Thank Teresa M Micki P, General Manager at Reagan Resorts Inn, responded to this reviewThank you for taking the time to review your recent stay with us.We are glad you enjoyed your stay. We are happy the size and cleanliness of the room met your expectations. We will share your kind words with our housekeeping staff. We are very proud of the staff we have working with us. They are very thorough, efficient,…MorePreviousNext123456…19Updating list… Questions? Get answers from hotel staff and past guests. Ask a question Related hotels…

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