The Villas of Gatlinburg Resort Reviews

The Villas of Gatlinburg Resort Hotels Reviews

Address: 201 Parkway, Gatlinburg, TN 37738-5150


, i had the misfortune of using these people through aunt bug's. they are the rudest, nastiest, most unethical people i have ever dealt with. will never use anything owned by the spiezo's nor will i ever recommend. shawn especially was the worst. wrote a review on aunt bug's wall but it was deleted. i'm sure all negative reviews are deleted…MoreReportHelpful?15Thank kim g HappyTraveler600Chicago1 review17 helpful votes

Owned by Judy and Gary Spezio, run by Shawn Spezio they will take your $$$ and run with it! Had to change my credit card number b/c they kept piling on charges after we checked out!!! BEWARE!!!ReportHelpful?17Thank HappyTraveler600 monsterbulloak ridge,tennessee1 review1 helpful vote

we had reserved a ceratian cabin,but when we got there the cabin we had booked had been sold.they gave us a better upgrade cabin that was a lot more cabin for what we needed for the same price.we stayed at fantasy #736 which is a great cabin.we will go back again and we enjoy our stay.ReportHelpful?1Thank monsterbull floridamountaingalFlorida2 reviews13 helpful votes

We had the misfortune of booking a cabin in Gatlinburg through The Villas of Galtinburg. The ordeal upset us so badly that we decided tocut our trip short and go home after trying to get satisfaction from the unprofessional, belligerent, rude, management at the Villas of Gatlinburg. It is quite apparent that customer satisfacation is NOT a priority for…MoreReportHelpful?13Thank floridamountaingal SheblinIllinoisLevel Contributor6 reviews4 hotel reviews7 helpful votes

My family just stayed at "Life of Luxury" an eight bedroom house managed by Villas. As the person who booked the trip, the reviews that I read here made me very nervous.When we arrived at the house, we were delighted that the house was exactly like the pictures and extremely clean. The temperatures the day we arrived were near…MoreReportHelpful?3Thank Sheblin mitchdyColorado1 review3 helpful votes

We had a wonderful stay at the Villas of Gatlinburg… we stayed in Rustic Elegance, which was exactly how it sounded. The whole place was run so well, and we enjoyed our time and look forward to returning soon.ReportHelpful?3Thank mitchdy dr-dieselAtlanta1 review5 helpful votes

The jacuzzi had wasp nests and I got stung. They said I could come down to the office and pick up a can of spray when I called, but I didn't bother. It looked like yard sale furniture in the room. There were 4 different floorings in the bathroom – wood floors, 1 large green tile, 2 different sections with…MoreReportHelpful?5Thank dr-diesel gatlinburgdivaohioLevel Contributor11 reviews6 hotel reviews16 helpful votes

We recently stayed at the "rare bare" at the Villas of Gatlinburg. It was pretty bad. It said it slept 6 people, but two people were supposed to sleep on a sofa bed, that turned out to have food in it, a huge bar that ran through the center of it, and no sheets. Two of the other residents were…MoreReportHelpful?10Thank gatlinburgdiva TJSTennesseeTennessee1 review10 helpful votes

Reserved a cabin, $45 non refundable reservation fee. OK no problem. Called to cancel 45 days out and I am informed by the snot-nosed kid that I was being charged a $75 cancellation fee. Excuse me? $120 for 2 phone calls? I was never informed of this fee on the phone, never received the policies in the mail stating this…MoreReportHelpful?10Thank TJSTennessee AlabamaKatAlabama2 reviews19 helpful votes

Do not stay with Villas of Gatlinburg and especially in Indian Sunrise. What a dump!!! The home entertainment center was not hooked up. The thread count on the sheets were very low, like sandpaper. The place had holes in the wall and plaster falling from the cealing. It looked like it had not been cleaned in forever and was very…MoreReportHelpful?8Thank AlabamaKat PreviousNext123Updating list… Questions? Get answers from hotel staff and past guests. Ask a question Related hotels…

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